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IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
kudos:1
Reviews:
·Verizon Broadban..
·Comcast

[CDV] Voicemail not working

I finally figured out why I am not getting any voicemails, I missed a call from my paratransit provider regarding my ride to a medical appointment tomorrow and they would usually leave a message. I called my CDV number from my cell phone and it just rings and rings. I do have voicemail set-up but it is not answering calls. What could be the cause, is this something that is user related or is it something that is going to require a CC trouble ticket.

Cablejim1087

join:2012-09-21
Bath, ME
This should be a backend issue. A box may not be checked on the switch. All a tech visit will do is call in to tech support internally.


Jordan_Ro

join:2009-02-09
kudos:1
reply to IowaCowboy
Can you send me a private message with your ID or comcast.net email address so we can look into this for you?