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join:2012-03-17
Ormond Beach, FL
reply to weaseled386

Re: [TV] Cisco freezing on downloading app

said by weaseled386:

Add me to the list. Three Cisco boxes on a WH-DVR setup, and displaying IA01 vs time. On the TV's it is saying "A problem has occured downloading app that prevents you from viewing cable television."

I tried to call Brighthouse, but got a recording saying "Due to unforseen circumstances we're unable to take your call. Please try to call again later."

Not the level of customer service I'm used to with BHN..

.

Same exact situation and phone experience. Can't remember them ever dumping calls. Hoping for quick fix.