reply to Epichappy
Re: Why Do you stay? 1 - I am not sure I ever called the company evil, or stated I "hated" it. I have been on Rogers for as long as I can remember, but that does not mean one should pay more for a service they can get elsewhere for cheaper
2 - Quality of service is very important, which is why I ask "why are people staying if they are complaining". I figure there must be some reason why people are sticking to Rogers (esp. after they have done some level of comparison to other companies... maybe even tried them and stayed... or came back!)
3 - I am staying because Rogers just made me an offer I could not refuse. I am very happy with the level of service, but not the price. I now have a comparable price for what I need.
I hope I did not offend; I may have misinterpreted the spirit of your reply.