reply to schaps
Re: [MN] no router or firewall in standard install? Businesses of any size should always have their own security. They know their needs better than Mediacom or any ISP.
Saint Paul, MN
said by silbaco:Of any size? Perhaps if you said businesses of a size able to hire an IT person, I might agree. Aside from that, few small businesses understand their needs, especially those in non-tech industries.
Businesses of any size should always have their own security.
I would counter that an ISP selling a small business customer away from their existing ISP which did provide a firewall has a professional responsibility to make sure this customer understands that their formerly private network will now be exposed wide open to the Internet. But since the sale tactic is price-based, that disclosure might negatively affect the customer's decision. It's probably all in the fine print, but every ISP knows that few customers read it and most would not understand it if they did. I'm not getting convinced that this isn't a crappy business practice.
In Iowa its the same practice of just giving out a modem.
While its understandable that people would want more from them, and I am definately NOT a fan of mediacom in any way..... people have to realize that providing any sort of service other than a modem can open mediacom up to lawsuits if any business does get hit.
Also, most of the techs they send out to hook up the modems don't even have a month of computer experience, and hiring more qualified workers would cost them a whole lot more than they are willing to shell out. Trusting these people to protect your network would be a huge folly on their part.