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Re: [CT] SVI Amplifier went bad!
This very likely uses a 120AC to 12DC F81 power supply. Most of the "drop amps" uses the same type of power supply.
First suggestion, take the modem off the amp. Put a two way splitter before the amp with one side going directly to the modem, and the other going to the amplifier input.
The hot power supply is fairly normal from my experience, but I haven't worked with them in ~10 years.