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afinite

@distributel.net

[Voip.ms] Voip.ms Question on Digit Map

Hi all,

I have my voip.ms setup nicely with my obi100. Everything seems to be working fine except:

1) Dialing *97 takes me to "comedian mail"
2) International calls are not connecting (but everything enabled in account online)

Dial plan I am using (from mango's site):

( [23456789]11 | *xxx. | [2-9]xx[2-9]xxxxxxS0 | 1[2-9]xx[2-9]xxxxxxS0 | 011xxxxxxx. | [#*x][*x][*x][*x][*x][*x][*x][*x][*x][*x][*x][*x]. )

What am I doing wrong? I am registered on the toronto server.

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

That's Mango's dial plan for a Linksys ATA like the PAP2T.

But you have an Obi !!

Not the same.

See here for dial plans for using the Obi on Voip.MS
»wiki.voip.ms/article/OBi110

----------------------------

Also, make sure on the Voip.MS online dashboard that you have (1) enabled international calling in general and (2) enabled specific countries in particular.

----------------------------

Voip.MS uses Comedian Mail. This is in honor of all the great Canadians from Mack Sennett to Dan Aykroyd. Yes, when you dial *97 you'll get Comedian Mail.

You may need to configure your mail setup:
»wiki.voip.ms/article/Voicemail


Mango
www.toao.net

join:2008-12-25
Alberta
kudos:11
Reviews:
·Anveo
·Shaw
·AcroVoice
·Callcentric
·callwithus
·voip.ms
·FreePhoneLine
·TELUS

reply to afinite

said by afinite :

1) Dialing *97 takes me to "comedian mail"

Be sure you remembered to set Account Settings >> General >> Voicemail Associated to the Main Account (if you use the main account) or Manage Sub Account >> Internal Extension VoiceMail (if you use a sub account).

vomer

join:2013-01-17

reply to Mango

Re: [Voip.ms] Voip.ms Question on Digit Map

said by Mango:

said by afinite :

1) Dialing *97 takes me to "comedian mail"

Be sure you remembered to set Account Settings >> General >> Voicemail Associated to the Main Account (if you use the main account) or Manage Sub Account >> Internal Extension VoiceMail (if you use a sub account).

Yes I did set the voice mail on the voip.ms website.

My understanding was that dialing *97 skips the "login" to voice mail. But for me it asks for mailbox ID after saying comedian mail...

Am I doing something wrong?

lilarry
Premium
join:2010-04-06

1 edit

said by vomer See Profile
Yes I did set the voice mail on the voip.ms website.

My understanding was that dialing *97 skips the "login" to voice mail. But for me it asks for mailbox ID after saying comedian mail...

Am I doing something wrong?

It is possible that you have your device registered to a different account than the one you set voice mail for. For example, setting up the voice mail on the main account will only enable *97 on a device registered to the main account. If you've set a voice mailbox on the main account, but your device is registered to a sub-account on which you did not set a voice mail box (or vice versa), then *97 will have to play the login because it does not know what mailbox you want. Just a thought.

vomer

join:2013-01-17

reply to PX Eliezer

said by PX Eliezer:

That's Mango's dial plan for a Linksys ATA like the PAP2T.

But you have an Obi !!

Not the same.

See here for dial plans for using the Obi on Voip.MS
»wiki.voip.ms/article/OBi110

----------------------------

Also, make sure on the Voip.MS online dashboard that you have (1) enabled international calling in general and (2) enabled specific countries in particular.

----------------------------

Voip.MS uses Comedian Mail. This is in honor of all the great Canadians from Mack Sennett to Dan Aykroyd. Yes, when you dial *97 you'll get Comedian Mail.

You may need to configure your mail setup:
»wiki.voip.ms/article/Voicemail

Thanks, I set mine to :

(1xxxxxxxxxx|[2-9]xxxxxx|[2-9]xxxxxxxxx|011xx.|xx.|*xx.|(Mipd)|[^*]@@.)

Changed 555 -> 647 since my DID tarts with this. Is this the right thing to do?

Also, I thought dialing *97 skips the mailbox login...?

vomer

join:2013-01-17

reply to lilarry

I only have 1 account and 1 did...

said by lilarry:

said by vomer See Profile
Yes I did set the voice mail on the voip.ms website.

My understanding was that dialing *97 skips the "login" to voice mail. But for me it asks for mailbox ID after saying comedian mail...

Am I doing something wrong?

It is possible that you have your device registered to a different account than the one you set voice mail for. For example, setting up the voice mail on the main account will only enable *97 on a device registered to the main account. If you've set a voice mailbox on the main account, but your device is registered to a sub-account on which you did not set a voice mail box (or vice versa), then *97 will have to play the login because it does not know what mailbox you want. Just a thought.


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