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rmdir

join:2003-03-13
Chicago, IL

Business Class price increase

Didn't see any titles that this has been posted, but I got a letter today that effective Feb. 15th if you have standalone business class internet the price is going up to $70/110/200 for starter/premium/deluxe respectively. It almost looked like junk mail, figured it would come in a bill eventually.



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

said by rmdir:

Didn't see any titles that this has been posted, but I got a letter today that effective Feb. 15th if you have standalone business class internet the price is going up to $70/110/200 for starter/premium/deluxe respectively. It almost looked like junk mail, figured it would come in a bill eventually.

»business.comcast.com/smb/service···et/plans




You would have to go back several months to see the threads. If my memory serves me, this was announced and discussed back around October, 2012 along with the related speed increases for the two lowest tiers.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.

hhahn

join:2011-06-25
Marlton, NJ

At A Price That Keeps Things Moving

More like at a price that just keeps increasing.

So Comcast, how's the botched minimal speed upgrade coming along? Still no powerboost, right? Meanwhile, residential customers are enjoying twice the speed at half the price as business customers.


depster

join:2001-06-07
united state
reply to rmdir

I called into Customer Support and was told that the upgrade was an option. Even non-contract customers will stay on existing plan speeds and pricing.

However, if making a package change customers will need to switch to one of the new plans.

I have not had a pricing increase since we signed on 3-years ago, with a 1-year contract.

Please post the letter.



ropeguru
Premium
join:2001-01-25
Mechanicsville, VA
reply to hhahn

said by hhahn:

At A Price That Keeps Things Moving

More like at a price that just keeps increasing.

So Comcast, how's the botched minimal speed upgrade coming along? Still no powerboost, right? Meanwhile, residential customers are enjoying twice the speed at half the price as business customers.

If you don't like the speed vs price between business and residential, then go back to residential with their soon to be reimplemented caps, no stsic ip's and not being able to run servers. Just about everything for business is more than residential for services.

However, I agree with the botched speed increases.

d0ogie

join:2003-10-07
Bellevue, WA

1 recommendation

As well as 24/7 support. I did check around quite a bit upon news of the price increase (my contract lapsed a while back)..it's still pretty darn competitive.

IPv6 support would be very nice this year, also increased upstream speed. Wishing, hoping.



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

1 recommendation

said by d0ogie:

IPv6 support would be very nice this year, also increased upstream speed. Wishing, hoping.

If you have a static IPv4 account, don't hold your breath. But, if you have a dynamic IPv4 account, and your local CMTS supports IPv6, you only need to swap out your SMC gateway for a Motorola SB612x standard cable modem to get IPv6. Technically, if you have an SMCD3G-CCR, you can have Comcast put it into bridge mode instead of swapping it with an SB612x, but because of the experiences I had with Comcast CSRs arbitrarily resetting my SMCD3G-CCR and taking it out of bridge mode, I can't recommend that choice.






--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
Reviews:
·Vitelity VOIP
reply to NetFixer

said by NetFixer:

You would have to go back several months to see the threads. If my memory serves me, this was announced and discussed back around October, 2012 along with the related speed increases for the two lowest tiers.

When the 22/5 tier bumped to 27/7, it went from $89.95 to $99.95. So this time around it's another $10 bump.

Bumping that pricing 22% in a 6 month timespan is an interesting move.

biomesh
Premium
join:2006-07-08
Tomball, TX

The 22/5 tier has been $99 for years - they just increased it to $109 with the 27/7 update.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
reply to espaeth

Wait so they charged us more going 22/5 to 27/7, while all but eliminating powerboost (not a big deal for me, but is for others) and also screwed up the shaping and we have to pay more for it? And now they're bumping the price up again? What's the 2nd increase for?

My last billed amount on 1/2 was $97.45 which included the $7 modem rental increase they did a little while back. Does this mean mine is going to be going up to $109+$7+tax? That's going to be like a $25 increase. WTF?

Just logged into my account and my next bill is showing an amount of $92.00 ($97.47 with a $5.47 credit). What is going on?



espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
Reviews:
·Vitelity VOIP

1 edit
reply to biomesh

Click for full size
Comcast Upgrade Notice
said by biomesh:

The 22/5 tier has been $99 for years - they just increased it to $109 with the 27/7 update.

You are, of course, correct.

For some reason I transposed the $189.95 -> $199.95 numbers for the Deluxe tier with the Premium tier in my head.

Edit: I dug up this letter to reconfirm the pricing, but my invoice that was just generated on 1/7 still has me billed at $99.95 for the Premium tier. Odd.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

said by espaeth:

Edit: I dug up this letter to reconfirm the pricing, but my invoice that was just generated on 1/7 still has me billed at $99.95 for the Premium tier. Odd.

My understanding is that if you are still in a current contract, the price will not change. It will only change if you make a change to your service (and possibly the next time the contract auto-renew takes place).
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by NetFixer:

said by espaeth:

Edit: I dug up this letter to reconfirm the pricing, but my invoice that was just generated on 1/7 still has me billed at $99.95 for the Premium tier. Odd.

My understanding is that if you are still in a current contract, the price will not change. It will only change if you make a change to your service (and possibly the next time the contract auto-renew takes place).

Looks like I have a $25+ increase to look forward to in March.
--
"I drank what?" -Socrates

mario02423

join:2004-06-09
Berwyn, IL
Reviews:
·Comcast

pflog See Profile, it was a pain in the ass, but I got out of Business Class eight months into my contract. They wanted to get me with $1,037 in ETFs, but some social media blasting got me a direct cell number to a rep, who called me from her house, and the next day (about 16 hours later), I had a real person calling me and offering to disconnect me without fees. Effective that conversation, I got an alert that my servers were no longer responding (auto ping thing) and my network went off the grid. Kind of a scary feeling, but raising enough hell seemed to work.

[Side bar... I did log in today to check my bill, and there was a $60 "one time fee" that posted, and apparently my auto-pay account is $30 past due, but it should be taken care of early Tuesday morning (after the holiday).]

I was then able to call residential, was given "new customer" promo pricing, and got internet + 2 HD TVs, a DVR, and no contract for $5 less than I was paying (after statics and lease fee). They have it scheduled for activation tomorrow (when my SB6141 comes), so I'll be good to go with little downtime.



MeNate

@morganwaldronim.com
reply to ropeguru

said by ropeguru:

said by hhahn:

At A Price That Keeps Things Moving

More like at a price that just keeps increasing.

So Comcast, how's the botched minimal speed upgrade coming along? Still no powerboost, right? Meanwhile, residential customers are enjoying twice the speed at half the price as business customers.

If you don't like the speed vs price between business and residential, then go back to residential with their soon to be reimplemented caps, no stsic ip's and not being able to run servers. Just about everything for business is more than residential for services.

However, I agree with the botched speed increases.

No Power Boost? Now I'm getting paranoid. We never seemed to have Power Boost on the up but always on the down. (speedtest.net 32.79 down and 5.71 up and 12MS ping) Are they getting ride of it on Business Class. We've had it for years and it works great 99.99% of the time.

PS. Just saw an ad that new customers can get the 50/10 for $89 with two year contract. I talked to them and they said just new peeps. Being a loyal customer sucks. LOL.