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Virginia Beach, VA
reply to gcash81001

Re: [VA] constant drops needing to reset modem everytime.

there was some one on the pole a few back messing with the connections, my tv went out for like an hour a few weeks back


Portsmouth, VA
Sounds like you may need to setup a tech visit to your place, to make sure there is no connection issue's home side causing your problem. As the T3-Timeout's often point to an upstream noise issue, and it's always good to start at the home, to make sure something home side isn't the cause. If a tech can't find any problem's at the home. You need to have the tech discuss this with his local cox guy's, to work up a plan to figure out what's going on in the area causing your issue. I would personally suggest updating to a D3 modem as a first step in trying to solve your issue. But seeing your log's, the amount of T3-Timeout's are concerning, and is a matter that need's to be looked into further.


Virginia Beach, VA
are these good values?

Frequency 543000000 Hz
Signal To Noise Ratio 37.3 dB
Power Level -8.6 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 3
Frequency 28202000 Hz
Power 48.7 dBmV