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foamy909

join:2006-07-30
reply to OldEE

Re: Cable Card/Adapter for Hauppauge 2650 Cable Card Receiver

It sounds like you are having the same problem I had. My Tivo with cablecard recently lost all HD channels. After four phone calls, including supervisors, a CSR was finally able to get it fixed by somehow 'balancing' the account. I don't have my notes, but I think the code they needed was 60-20 or 20-60.

Even if the HD code is listed on your account, if the account is not 'balanced', the HD channels will not be authorized on the cable card. I don't really know what 'balancing' does, but it finally fixed my problem.

I had very few issues on my Tivo prior to this, which apparently came about due to the major system switch.

Hope this helps...
Forrest