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Staten Island, NY
reply to vee130

Re: Verizon FIOS Battery Backup

I've had Fios for 4 1/2 years and only recently did I change the battery - for the very first time. I noticed that during hurricane Sandy, when the power went out the BBU would only last about an hour before beeping so I assumed that meant it was nearing its end-life anyway. Once the phone lines came back up and life got back to normal, I called them up for a new 2 year deal (which they gave me a great one, no increase in fees and more internet speed), they also offered to waive the charge on a replacement battery for me.

again, after 4+ years I don't see $32 to be an outrageous cost, you probably spend more on remote batteries if you could factor in amperage/size in relation to the BBU) and no on complains about not getting a Duracell discount.