|reply to hybrid_r |
Re: [Cable] Peak hours SUPER slow!
First of all I would like to address the side concern that was mentioned here. We at Teksavvy do not throttle connection, nor do we drop rates/profiles during certain times. I'm pretty sure most of you already know this, but I could be wrong there. And regardless it is worth stating.
With that said, if any of you have not already, please contact us in the direct forum here: »/forum/teksavdirect8
As mentioned there is quite a bit of testing we will request you to do so that we can open a ticket for you but there are complaints here from DSL, and Cable, ON, and BC. We need to get tickets open and get as many specifics as we can to work on getting this resolved for you all.
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )