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TSI Keith
Premium
join:2012-07-09
kudos:5
reply to hybrid_r

Re: [Cable] Peak hours SUPER slow!

Hello all,

First of all I would like to address the side concern that was mentioned here. We at Teksavvy do not throttle connection, nor do we drop rates/profiles during certain times. I'm pretty sure most of you already know this, but I could be wrong there. And regardless it is worth stating.

With that said, if any of you have not already, please contact us in the direct forum here: »/forum/teksavdirect8

As mentioned there is quite a bit of testing we will request you to do so that we can open a ticket for you but there are complaints here from DSL, and Cable, ON, and BC. We need to get tickets open and get as many specifics as we can to work on getting this resolved for you all.

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

stevey_frac

join:2009-12-09
Cambridge, ON
Can anyone even imagine Rogers reaching out to customers like this? Teksavvy is AWESOME.