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GeorgeBaily

@optonline.net

[iO] This TV, channel 111, not showing up on New Channel Guide

I'm on the Woodbury system and received this channel in the overnight. However it does not show up on the new Onyx guide. The guide goes from 109 to 114. No 111. Thought a reboot would resolve this issue but..no. Anyone else having this problem?


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:2

Re: [iO] This TV, channel 111, not showing up on New Channel Gui

Updates happen at around 3 AM for that type of change. It's there for me now (on SA Onyx), I'm guessing for you too.


dm145

join:2009-12-12
Clifton, NJ
reply to GeorgeBaily

must be another bug with new guide
never had that happen with old one
sometimes we would see channel in guide but no data for a day or two


TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:3
reply to GeorgeBaily

The listings for the guide are done by ZAPtoIT and it is likely CV or ZAP just did not update it to add the new channel yet.


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:2
Reviews:
·Optimum Online
reply to dm145

said by dm145:

must be another bug with new guide
never had that happen with old one
sometimes we would see channel in guide but no data for a day or two

This wouldn't matter if SA/Samsung was on Onyx or not. The info comes from the same source regardless of software version.

dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online

how did op know he got the new channel?
sounds like he may have the old guide on a least one of his other boxes where it does show up.

if so this would support my theory of issue with new guide not with the third party guide data provider.


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:2
Reviews:
·Optimum Online

It could be a Samsung vs SA issue (not Onyx vs SARA). It it could be that he read it was coming here (or elsewhere), and tuned to the channel. Granted, there are no more non-Onyx Samsung areas, so it's impossible to prove at this point, but all Samsung boxes would have the same guide data regardless of software version.



GeorgeBaily

@optonline.net
reply to dm145

You are right, dm145. My wife noticed the new channel on our TV in the kitchen which has an SA box. The guide info was up and running on the old guide so I thought for a minute that it was a problem with the Samsung box in the den. Very glad to know that it wasn't.



GeorgeBaily

@optonline.net
reply to GeorgeBaily

Info was there as of this morning. I turned to this forum because I haven't gotten used to the quirks of the new guide.

Thanks for the responses especially to frdrizzt. It's good to know that the updates happen around 3am.