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Pomfret Center, CT
reply to aberranthian

Re: 35 Mbps package not delivering what's promised

Can't tell what system you are on but I am in Ct and I have called in about my speeds a few times over the years and have always been taken care of for no charge. I have had the cable from my house to the pole replaced. Taps on the pole changed on a holiday weekend and most recently two techs came to my house and redid the wiring inside my house. Not in the walls but all connections were changed.

I will admit the last one would have cost me had I not paid the 3.95 inside wire maintenance fee. So as long as the problem is not the wire inside your house there should not be a cost you.