reply to rugby
Re: [Rant] Worst customer service experience ever today I've always found that the chats are best for billing credits. If you ever need to get anything else done, call 800COMCAST. FWIW, press '1' to respond to the survey because, and it may just be me, I find that the representatives are much more awesome when you do.
rugbyI think I know it all.VIP
Thanks for the advice, when I went to even submit the online feedback the website crashed..... I guess they don't know it's not working since nobody can submit feedback.