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S10driver35

join:2009-09-29
New Castle, DE
reply to JeepMatt

Re: [X1] Xfinity X1 now available to New Customers in Philly!

said by JeepMatt:

Yeah, it's a shame 99% of the customer base still isn't allowed to get the box.

Just asked again this past week, still denied. It's a joke to have all of these PR's when they aren't very clear about the fact you can't really get the box.

Wow, Jeep, you're still being denied? I called last night because my double play promotion was coming to an end next month and thought I would upgrade to Triple Play. As the CSR was processing my order I took a shot and asked if I would be eligible for the X1 box. He placed me on hold for a minute to check with his supervisor and when he came back he told me I was able to get it.

You haven't done anything to piss off the gods at Xfinity have you??


JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:3

S10-
Your upgrade is what got it for you. I can't upgrade any higher than I already am - and they won't give me a box.

Glad you were able to get hooked up.
--
"ONE team - ONE city - ONE dream!!"



PhillyTVman

@comcast.net

The way they did it for me was they send out a tech for an x1 install... but won't apply "any changes" to my account until after it was installed.. No changes were applied... Still paying $140 a month for the triple play +HBO & Showtime and now have 3 X1 box's... The smaller non DVR box's are awful and I'd recommend just getting the DVR replaced until they work everything out.

I'd try and ask in a diffren't way.. The tech said he's been installing them just as fast as their getting them in.


Chuck66

join:2004-04-28
Mantua, NJ
reply to S10driver35

So did you get it without Triple Play?



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:3
reply to PhillyTVman

Hey guys-
Thanks for the motivation. Finally secured one. Getting it Friday morning.
--
"ONE team - ONE city - ONE dream!!"


S10driver35

join:2009-09-29
New Castle, DE
reply to Chuck66

said by Chuck66:

So did you get it without Triple Play?

No, I went from double play to triple play