Good call in updating the rules. Just make sure the staff know. The no cancellation over direct forum was enforced as recently as last August. I had to call in to cancel my DSL as I had just switched to TSI cable. (Although on that particular day wait times weren't too bad).
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The no cancellation over direct forum was enforced as recently as last August. I had to call in to cancel my DSL as I had just switched to TSI cable. (Although on that particular day wait times weren't too bad).