vincom
join:2009-03-06
Bolton, ON
2 edits | reply to etech
Re: Is ciktel a good alternative to teksavvy? said by etech:I am actually considering them too. They also have IPTV service which I may take if (and if..) Internet service is good and reliable. So far customer service has not been top notch when talking with them.
If I dont like their service I will cancel and switch but keep the modem. I dont know why Teksavvy doesnt have DCW775 on their supported modem list ?
start supports Technicolor DCW775 (STB5.01.51 as listed on their site so i suppose ts should also
got ciktel on the phone, can barely understand their english, they say yes to 25/2 but dont answer why its not posted on their order page, they say "not worry", lol ,ya, ok ,sure, looks like a scam to me, i'll wait for the new aggreagate pricing/caps to come out by the end of the month |
|
| yes saw that on start website. I can tell you they are losing customers just because they have lower data usage/bandwidth for the same price as other ISPs. Why 150GB instead of 300GB and lose customers ? I dont get that. |
|
| reply to vincom
I called them too. Horrible English no doubt.
They said to me that 25/2 is available now outside GTA and will be in GTA in a few months. Teksavvy didnt answer me if for 25/2 they will keep the same price that is now for cable 18. |
|
vincom
join:2009-03-06
Bolton, ON | but why is ciktel still showing 18m speeds on their order page but show 25 on their home page, scam, i bet they are not on aggregate yet, i get the feeling they'll take my money then state that bolton cant get cable since they are still on the old system of unaggregated
i agree with you on start, caps are too low, but we gotta wait for the new pricing model on aggregate, teksavvy web states no cable internet for me, gotta wait for them to start their aggragate system |
|
|
|
 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2
 ·TekSavvy Cable
| reply to vincom
The speeds in that offer are for Rogers cable speeds available through aggregated POI. Based on the limited information we have available here on the forums it looks like they are dis-aggregated. We know all of the TPIA have to switch but perhaps these folks already have and we just don't know it yet? |
|
vincom
join:2009-03-06
Bolton, ON | said by c2roth:The speeds in that offer are for Rogers cable speeds available through aggregated POI. Based on the limited information we have available here on the forums it looks like they are dis-aggregated. We know all of the TPIA have to switch but perhaps these folks already have and we just don't know it yet?
the speeds posted on their home page for outside gta are aggregated , but when you click "order" it shows the old dis-aggregated pricing |
|
1 edit | reply to vincom
when I checked it says 18 in GTA tab on their page and on other tabs says 25/2 which goes to what I said earlier. In GTA as they told me they dont have 25 yet but outside they do and their form is not updated. There may be problems and will know. I have 30 days to cancel but in any case their customer service sucks.
I wanted to go with Teksavvy as they now have cable in my area but they refused to reduce activation fees to $30 like CIK is doing. Second option was START but too low bandwidth (GB).
I tried my best to go with Teksavvy (and would have stayed for years) but they are willing to lose customer for activation fees !!! oh well.. |
|
DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to etech
said by etech:yes saw that on start website. I can tell you they are losing customers just because they have lower data usage/bandwidth for the same price as other ISPs. Why 150GB instead of 300GB and lose customers ? I dont get that.
Most other Indie ISPs are losing money at the moment on certain plans, and/or cannot offer service to as many places as START does - look at Cogeco-Land - START's plans are STILL better deals than getting it from 'Da Man'.
START offers what they can honour, and honours what they offer.
When the CRTC finishes with the capacity tariffs for the new rates, START will adjust again for more generous caps, and TSI might bother with Cable AT ALL in certain areas.
--
We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.
|
|
moffa
join:2007-10-14
Ajax, ON | reply to dantheman61
Here is my speedtest:
On DSL 25/10. |
|
vincom
join:2009-03-06
Bolton, ON | said by moffa:Here is my speedtest:
On DSL 25/10.
.
we're talking about cable for ciktel, my area, bolton ontario, the highest dsl we can get is 6meg, i see from your stats ur not getting ur full upload though |
|
moffa
join:2007-10-14
Ajax, ON | yes that's true. Speaking with tech support, my Signal-to-noise is too high. I've tried fixing some wiring but I think I'll have to run it straight from the demarc. |
|
vincom
join:2009-03-06
Bolton, ON | said by moffa:yes that's true. Speaking with tech support, my Signal-to-noise is too high. I've tried fixing some wiring but I think I'll have to run it straight from the demarc.
well when i try to signup for the 15 dsl, i have to go through the whole order form including giving them my visa #, but my area doesnt get more than 6mb, goodluck w/me trying to get my money back since there is no confirmation on the order form that my address can get the higher dsl speeds |
|
moffa
join:2007-10-14
Ajax, ON | I just called them, it was far easier. The guy's English was a little hard to understand but he understood me fine.
I re-ran wiring from the demarc:  |
|
| reply to vincom
Speaking of CiKTel...and slightly off-topic: does anyone have a guide to configure their DCW775 as bridge?
Would be much appreciated...I haven't received the modem yet to start hacking into it |
|
