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NetFixer
Bah Humbug
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to mahermusic

Re: Trouble with vonage modem and linksys wrt54g router,plz help

said by mahermusic:

I've been a Vonage customer since Day One, and Vonage has never marketed an adapter/modem combination.

Until/unless we hear back from the OP, my guess is that the OP has previously had a cable ISP provided VoIP service (where the VoIP ATA is indeed inside a modem), and has made an assumption that this is the way VoIP is done, and the new Vonage box is also a modem.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


Vlargh

@teksavvy.com
Sorry by modem I meant the modem looking box hat vonage sends you through post. And Sony for the double post the reason I did that is because I thought I have to register to post since his one wasn't showing up.

At the moment the vonage ata is connected to the router and the router is connected to my dsl modem. So the ethernet cable from my router is connected to the internet labeled slot of the ata. The router is set to pppoe and the ate is set to dhcp automatic.

The odd thing is if I connect if I connect my dsl modem to the vonage ata directly and then connect my router to the ata (so that it gets Internet through the ata) it works fine however the after awhile my router stops receiving connection from the ata.


NetFixer
Bah Humbug
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
said by Vlargh :

At the moment the vonage ata is connected to the router and the router is connected to my dsl modem. So the ethernet cable from my router is connected to the internet labeled slot of the ata. The router is set to pppoe and the ate is set to dhcp automatic.

So is the above setup working or is it not working? Unless your internet connection is too slow to allow simultaneous data and VoIP traffic without aggressive QoS in your router, that should work just fine.

said by Vlargh :

The odd thing is if I connect if I connect my dsl modem to the vonage ata directly and then connect my router to the ata (so that it gets Internet through the ata) it works fine however the after awhile my router stops receiving connection from the ata.

When you did this test, did you remember to do the PPPoE in the Vonage ATA's WAN setup, and setup your router's WAN for DHCP? Also, is your DSL "modem" actually a "modem", or is it a modem/router gateway box? Many modem/router combination boxes, and even the Vonage ATA will attempt to do PPPoE passthrough, but that is not usually very reliable. Making sure that the "modem" is actually being used as a bridged modem, and doing the PPPoE in the Vonage ATA, with your router's WAN in DHCP modem would be preferable to relying on multiple layers of PPPoE passthrough. Of course, the only reason for putting the Vonage ATA in front of the router would be if you don't have enough upstream bandwidth; otherwise what you are currently doing is usually preferable.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.