said by cramer:jimk and I both have the same issue, same modem, and so far has been impossible to get someone who can actually look into this issue! Indeed, they always say we're going to call back, but they never do!
...apparently due to a problem renewing the cable modem's management IP address via DHCP.
This is most likely the same issue that's been around for ~2 YEARS where nothing can *renew* a lease -- the 10/8 private address that answers the broadcast
dhcp discovery, won't answer unicast
dhcp requests. (initial configuration is done entirely by broadcast, as the thing seeking an address doesn't have one. renewal is done via unicast.[see also
[edit: Nov 10, 2011 reported in the direct forum. on the 14th, I was told someone would be in touch, never heard another word, and it's still broken to this day. It's not like they cannot f'ing test this. It's broken EVERYWHERE.]