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Scuba
@cox.net

Scuba to Commbrkdwn

Anon

to Commbrkdwn

Re: [LA] Frequent disconnects

Model:
Cisco DPC3010
Vendor:
Cisco
Hardware Revision:
1.0

MAC Address:
18:59:33:5b:4c:be
Bootloader Revision:
2.3.0_R1
Current Software Revision:
d3000-v302r125533-120716a-COX
Firmware Name:
d3000-v302r125533-120716a-COX.bin
Firmware Build Time:
Jul 16 17:16:46 2012
Cable Modem Status:
Operational

Downstream: 
Power Level:
Signal to Noise Ratio:
Channel 1: -6.5 dBmV 39.6 dB
Channel 2: -6.1 dBmV 39.5 dB
Channel 3: -6.9 dBmV 39.0 dB
Channel 4: -7.5 dBmV 39.1 dB

Upstream: Power Level: Channel 1: 39.7 dBmV

Router: Apple Time Capsule 2nd Gen.

Cox Premier Tier

No Splitters.

15-30% packet loss.
DL - 8528bps
UL - 44232bps
Max TCP delay - 5368ms
Avg round trip - 274ms

I'm upside down and Cox TS says they're sending a tech in a few days. This has been occurring since 1/16/2013. Many resets and restarts. Modem is under 6mo. old. Router taken to different location and tested fine. This has happened before. Morning speeds seem normal. Evening speeds are abysmal.
Scuba

Scuba

Anon

»/r3/sm ··· 2ef66.KS