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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
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Greg2600

join:2008-05-20
Belleville, NJ

reply to mewing80

Re: How to upgrade to Motorola 7xxx series for free

said by mewing80:

Is it possible you may get a cisco box instead of a motorola?

Not likely. My sister pays for the DVR, had a 6416. I finally got her to call and get another, they sent a 7232 Moto. I told her to ask for the Cisco, but the rep was a jerk about it and she didn't fight him.


nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:10

The reps have no control over which STB's are sent out...



Greg2600

join:2008-05-20
Belleville, NJ

reply to Grover8
Well, he should have said that, rather he told her it made no difference, all DVR's were the same. She didn't care, she just wanted the full HD guide.


nickyboy4

join:2008-07-24
Farmingdale, NY

reply to Grover8
My brother has a 6416, do you think they will send him a 7232? Hope so.



nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:10

reply to Greg2600
And in Motorola/Cisco areas, Motorola is the default STB for exchanges by mail - so if you currently have Motorola, you'll only get Motorola as a replacement. You can't request Cisco to replace a Motorola, and Motorola to replace Cisco....


ptuck874

join:2008-10-28

reply to Grover8
good gracious, finally hooked up new box today, and man, so much more speedier, thanks op! worked like a charm!



IOPerer

@verizon.net

reply to nickyboy4
If anybody has gotten a free 7232 through this trick please let the board know.

Sometime ago there was talk that the 7216 STBs were being retro-fitted with 500GB hard drives so they will have the same internal storage capacity as the 7232 STBs.

I think that the 7216 supports MPEG-4, so it is possible that they can be reused.

Exactly what model number has anybody gotten????



redmond

join:2001-04-24
Wayne, PA

reply to Grover8
I got a 7216 with an upgraded 500g hard drive. 2 day turn around.



nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:10

reply to IOPerer
The 7216-P2 has a 500GB drive in it.



More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:28

said by nycdave:

The 7216-P2 has a 500GB drive in it.

Only if it's been retrofitted. Original 7216-P2s in the field still have 160GB drives.
--
There are 10 kinds of people in the world; those who understand binary and those who don't.


nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:10

The original 7216's are 7216-P1....


Grover8

join:2012-01-06
Fresh Meadows, NY

reply to Grover8
I got mine on Tuesday and it's the 7216-P2 with 500gb. I was a little disappointed when I first opened the box and thought it was the 6416 since they're both silver but totally forgot they used to have the 7216.

So now i have the 7216-P2 til i return it in mid March (3 month free)



IOPerer

@verizon.net

I had a feeling that Verizon would be giving free "upgrades" to the 7216s.
I think that the $40 upgrade offer for the 7232 is still in place.

I am sure that occasionally someone will get lucky and receive a 7232 through the preview trick.


nickyboy4

join:2008-07-24
Farmingdale, NY

reply to nickyboy4
My brother got a 7216, not sure if it is 500gb or not, he will let me know later.


nickyboy4

join:2008-07-24
Farmingdale, NY

reply to Grover8
what is the difference between the 7216 & 7232 when both have the 500 gb HD??? (besides the color and lack of clock)



Webcobbler

@verizon.net

7232 is more powerful. It is faster etc. They both have clocks.



bohratom
Jersey Shore will rise again

join:2011-07-07
Red Bank NJ

reply to Grover8
Also not a huge difference but the 7216 uses around 35 watts and the 7232 around 25 watts.


nyrmetros

join:2008-02-01
Oakland Gardens, NY

reply to Grover8

said by Grover8:

If you have one of the old Motorola 6xxx series, whether it be a DVR or non-DVR, you can upgrade for free via a trick.

Verizon is offering Free NHL preview til January 31st. Now when you have the old box and try to tune to channel 1470 you will get a message saying you need to upgrade your box to view this channel. This is due to the channel being MPEG-4 which the Motorola 6xxx series do not support. Go through the process and Verizon will ship a new box to you in 3-7 business days via UPS.

Also you can order a new remote if you want also from your TV. Go go to In-Home-Agent and select "get new remote".

The box is a free upgrade. No extra charge other than what your paying monthly for the box.

Enjoy!

So my question is, I have a 6xxx series box in my basement that is part of the free for life program. If I have that box upgraded, would it still be free in terms of not being charged a monthly fee for it?

billhere

join:2011-10-21
Santa Monica, CA

So my question is, I have a 6xxx series box in my basement that is part of the free for life program. If I have that box upgraded, would it still be free in terms of not being charged a monthly fee for it?

I suspect not, but you could certainly call and ask.

When I signed up for FiOS 15 months ago they offered a free for life receiver for my second TV set, but it was only for SD, not HD. I passed.


nyrmetros

join:2008-02-01
Oakland Gardens, NY

said by billhere:

So my question is, I have a 6xxx series box in my basement that is part of the free for life program. If I have that box upgraded, would it still be free in terms of not being charged a monthly fee for it?

I suspect not, but you could certainly call and ask.

When I signed up for FiOS 15 months ago they offered a free for life receiver for my second TV set, but it was only for SD, not HD. I passed.

I will call on Sunday or Monday. I am sure they will say no way on the phone.

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