[DSL] From Bell DSL to TekSavvy DSL?
I've been interested in making the switch over to TekSavvy DSL for a while now for the usual reasons (it's cheaper and more bandwidth) but I have a couple questions I hope you guys can help me with.
I've been pleased with the service I've been getting with Bell, we're currently on the 25/7 Plan and have been consistently getting ~25 down ~4 up. Never got throttled whenever I torrented anything. And over 6 years I can only recall two times where internet has went down and a tech had to be sent over for repair, and repairs would be taken care of on the same day.
With that being said, can I expect the same level of service if I were to switch over to Teksavvy 15/1 DSL? Can I expect consistent service? (I'm expecting a few hiccups, but the majority of the time, will I be getting speeds that I pay for?) Should I expect throttling after switching over to Tek? Finally is there anything else I should be aware that might make we wanna stay with Bell that I should be aware of?
I wouldn't mind staying with Bell, but the price is just too high for how little bandwidth my family is getting (205 GB).
Thanks in advance to anybody who replies, and I apologize in advance if my questions have been answered enough times already.
Glad to hear of your interest! I would be glad to qualify your address and see what we can offer, please feel free to message us in the direct forum »TekSavvy Direct with your address.
TSI Elizabeth (Social Media & E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )
"Not all those who wander are lost."
|reply to Marc922 |
Teksavvy does NOT throttle . BELL will likely require 30 days notice to cancel > »teksavvy.com/en/residential/inte···d-dsl-15 . As you know BELL is a ripoff and the sooner you leave the better Edit : I forgot to mention there is a $95 start up fee .
|reply to Marc922 |
I did the switch not too long ago as well.
Haven't noticed a difference in service. Speed is the same, no throttling, no slowdowns, no downtime etc since the time I switched (mid-December).
Getting something fixed won't be instant like with Bell as Teksavvy has to put through a ticket to Bell. You're also made aware that if a ticket is put in and it's not a problem on their end, you're going to end up paying a fee.
My transition did have some hiccups. My profile got dropped from 15/1 to 3/1 on Bell's cancellation date, took about 24 hours to fix this. It got dropped to 3/1 again on my billing date with Bell, took about 48 hours to fix this one as I guess Bell doesn't work on weekends or something. I switched from ADSL to ADSL but you're switching from VDSL to ADSL which may come with bigger / more hiccups.
If you want to stay with Bell for whatever reason then you can try to call into their retentions and get a deal. The best they offered me was 30% off though which is worse than the 50% off from last year and the student offer (250gb extra bandwidth) available to new customers this year -.-
|reply to Crowbar1 |
That will be the next class action lawsuit after the throttling one is over no doubt.