OptimumOnline → [iO] DVR Plus

I'm looking for some information on the DVR Plus service. I have a SA DVR, which is working fine, and several new Samsung non-DVR boxes.

From any of the Samsung boxes, if I go to the DVR Plus page (1001) it says to press more info to learn about the service. When I'm directed to the "order DVR Plus" channel, it says I already have the DVR Plus service at our current service level.

Any ideas before I call iO support? Thanks!

Reboot box once, then call support. They may need to update your account info.

I rebooted both the DVR and all of my non-DVR boxes. I'll give support a call. Thanks.