cramer
Premium Member
join:2007-04-10
Raleigh, NC Westell 6100
Cisco PIX 501
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to bwash
Re: How to lease SB6141?Sure. You'll be going without service until you upgrade to a wideband package, or TWC stops deploying DOCSIS 2 hardware entirely.
If you call them for a new modem, they'll say no because the modem you have is working perfectly and you do not require a DOCSIS 3 modem. |
actions · 2013-Jan-20 8:58 pm · (locked) |
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said by cramer:Sure. You'll be going without service until you upgrade to a wideband package, or TWC stops deploying DOCSIS 2 hardware entirely.
Not really true. TWC requires Turbo and above to use Docsis 3 modem. If you were to rent the modem, you can request a Docsis 3 modem, however, the SB6141 might not be available in your Division but there's nothing wrong if you ask for it. |
actions · 2013-Jan-20 9:27 pm · (locked) |
cramer
Premium Member
join:2007-04-10
Raleigh, NC Westell 6100
Cisco PIX 501
|
cramer
Premium Member
2013-Jan-20 10:55 pm
When did they change their mindpolicy on that?
The bottom line still stands... you get whatever they've got on the truck; you can ask for a 6141 but that doesn't mean you'll end up with one. (and they aren't going to send someone out to swap out a working, supported modem.) |
actions · 2013-Jan-20 10:55 pm · (locked) |
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said by cramer:When did they change their mindpolicy on that?
The bottom line still stands... you get whatever they've got on the truck; you can ask for a 6141 but that doesn't mean you'll end up with one. (and they aren't going to send someone out to swap out a working, supported modem.)
Since they start charging for rentals, they required turbo to use D3 modems. It makes sense to ask for a D3 modem if you are paying for rental. The OP can go to a TWC office and swap for a D3 modem. » www.timewarnercable.com/ ··· dem.html |
actions · 2013-Jan-20 11:17 pm · (locked) |
 j1349705
Premium Member
join:2006-04-15
Holly Springs, NC |
to cramer
said by cramer:When did they change their mindpolicy on that?
The bottom line still stands... you get whatever they've got on the truck; you can ask for a 6141 but that doesn't mean you'll end up with one. (and they aren't going to send someone out to swap out a working, supported modem.)
I think they changed their policy when they bumped the download speed for Turbo up to 20 Mbps. |
actions · 2013-Jan-20 11:21 pm · (locked) |
bwash
Premium Member
join:2005-02-24
Diamond Bar, CA |
to bluepoint
Blueprint, thanks for suggesting that I go to the local office, I will check with to see if they even have any SB6141s availabe, if not I will stick with my old SB5120. |
actions · 2013-Jan-21 11:22 am · (locked) |
Mele20
Premium Member
join:2001-06-05
Hilo, HI |
to cramer
He IS on Wideband. 20/2 (Turbo) is wideband and requires a DOCSIS 3 modem. It sounds like you think he has Standard at either 10/1 ( in Hawaii that is all islands except Oahu) or 15/1 (standard for Oahu. |
actions · 2013-Jan-23 4:17 am · (locked) |
Asus RT-AC66
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that may be true in your market but in the Midwest Region Turbo is allowed on D2+ modems, I see it all the time. there's plenty of bandwidth for 2Mb/s up on a D2 channel, but of course multiple channels being bonded ensures a more consistent connection, and since there's no powerboost on Turbo (just standard now) there's little reason not to get a D3 modem anyway. |
actions · 2013-Jan-23 12:09 pm · (locked) |
cramer
Premium Member
join:2007-04-10
Raleigh, NC Westell 6100
Cisco PIX 501
|
to Mele20
Around here, unless they've changed their song, "Lite", "Standard", and "Turbo" are D2 plans, "Extreme" (30/5), and "Ultimate" (50/5) are wideband/D3 plans. Will they let you use a D3 modem with a D2 plan? Sure, esp. if you own the modem, but they aren't likely to give you a new D3 modem. (they have a small warehouse of old D2's while the D3's are in "limited supply" -- which is why our recent BC line was originally setup with a "residential" modem -- it was a rush job (the whole office move was) and that's what he had.) |
actions · 2013-Jan-23 3:38 pm · (locked) |
