My modem's MAC address is [removed[
I'm really at a loss. I don't know what else to do but post here. I've reached out to customer support dozens of times. I've had three "technicians" come and "check my lines." You know what they did when they arrived? Didn't even look at my lines. They simply told me they were sorry and that our area was oversold and that there was nothing they could do until they received new equipment.
Seriously? I know I'm not the only one in our area that's complaining about this, but the only other option is AT&T. This is in Childress, TX.
Look, I work out at a prison. I'm barely online the 4 days I work. The only thing I want to do on my days off is relax, play some games, maybe watch some Netflix, etc. That's damn near impossible to do when your connection is horrible during peak times. Heck, I can deal with the speed drop. I'm more concerned with that horrible jitter.