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DrugTito

join:2013-01-17
canada

reply to Greenalderbe

Re: First 2 weeks with Start....so far not impressed.

If it was local node congestion you wouldn't see those kind of speeds from speedtest as well. (Not even that high Speedboost).

Something else is going on.

Greenalderbe

join:2012-11-09

reply to Greenalderbe
I tried using multi thread FTP on a file and I can max out the line using this method, so I have full capacity available here at peak time.

Of course that doesn't help my Netflix stream any faster


DrugTito

join:2013-01-17
canada

You might want to try setting up a HE.net tunnel.

Thats what i am using now, netflix is accepting ipv6 connections, so, since then i did not have those kind of problems with netflix, but, other stuff like ftp protocol, and few other, i see slowdowns.


DrugTito

join:2013-01-17
canada

Just did a speed test, to be honest with you, never seen this high download and this low ping on my connection.

usually its like 65mbps down and 25-35ms ping.



Maybe rocca opened another pipe for us :P



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

reply to Greenalderbe

said by Greenalderbe:

I guess my big question is if it was local Node congestion wouldn't it have affected my Rogers line in the same way?

It's hard to say for sure, Rogers is doing lots of maintenance and/or a node can change it's behaviour in the matter of a couple days with a few heavy customers popping up in an apartment, etc. We did notice an across the board increased usage on Sunday (maybe everyone was streaming the football game) that was about 20% above typical, so that might have been enough to peak over local node issues. The fact that everything is fast except for Netflix though does seem odd.

As for our capacity to TorIX, we just upgraded from 1Gbps to 10Gbps - we're using about 800Mbps at peak so there is a plenty of space there. Could be possible that Netflix hit capacity (or maybe just on their TorIX facing link) but then you'd imagine that lots of people would be complaining about that.

Greenalderbe

join:2012-11-09

reply to Greenalderbe
Haha, I hear ya. I'm running fine right now too.

Good things happen if you wait up late enough it seems.
You might do 100 megs by midnight


Greenalderbe

join:2012-11-09

reply to Greenalderbe
It's not just Netflix. My FTP is bouncing from 5mbps to as much as 49mbps+ on one thread.

Definitely better than earlier in the day/ evening but still we are seeing this same pattern every day it seems.

Crap speeds at peak times and crazy up and down swings late night. I just don't get it.

Appreciate the effort Rocca, just a little frustrated. Think Rogers new plans are trampling the rest of us?



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

It sounds like your node might have suffered some congestion, I imagine lots of their retail customers upgraded and perhaps put it over the top. One thing that we've noticed is that Rogers congestion problems don't seem to last too long, they've been pretty good with upgrades the past few months.


morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX

reply to Greenalderbe
If its Only at night and it Effects FTP, And netflix then its not netflix related, I would say your connection as a whole is effected just the speed test doesn;t swing the problem as its such a short duration. I would look internal - Modem router Pc Ethernet patch cord. etc.. i assume u did all this.. and i assume the issue remains but just a thought, if u want to do excessive tshooting u can ask a neighbhor or some such to let u try there line with yer modem or a friend to bring his Modem be it rogers or start the issues should be the same if they are isolated to your area etc.. The darkside of troubleshooting rofl p:)
--
Every time Someone leaves Sympatico an Angel gets its wings.



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4
Reviews:
·TekSavvy Cable

It's not a modem issue, or the BER (bit error rate) would be a lot higher.

Make sure that there's nobody else using your wireless (secure it) on the upstream. That would definitely impact your downstream from other than speedtests but likely leave the speedtest unimpacted.


DrugTito

join:2013-01-17
canada

This is not only him experiencing this problem, its me too, from time to time.

I will make some screenshots and post them here maybe tonight if i start having the same issue, maybe OP should do that too.


funny

join:2010-12-22

reply to DrugTito

said by DrugTito:

Just did a speed test, to be honest with you, never seen this high download and this low ping on my connection.

usually its like 65mbps down and 25-35ms ping.



Maybe rocca opened another pipe for us :P

lots a linux isoz eh?

DrugTito

join:2013-01-17
canada

LoL, yea, for sure i got the biggest collection of Linux ISOs on the planet.

As soon as Start increases my upload to at least 500mbps, i am going to be a mirror



astyanax

@amanah.com

reply to Greenalderbe
I have the same issue, with youtube.

rest of my internet is flawless, but youtube suffers horribly.


DrugTito

join:2013-01-17
canada

Not sure if all those problems have to do anything with he.net routing?

I know that start did upgrade the link with them, but, it doesn't mean that connection to every provider out there is perfect?

Hopefully with new nlayer link things will improve.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:11

What is the MTU set to in the router?


Greenalderbe

join:2012-11-09

reply to Greenalderbe
mtu is at 1500.

Last three days of testing;
With or without router..no change. (My modem is the DCM476)
Past 3 evenings (10:30 ish)Netflix and FTP (single thread) pulled between 2 - 5 mb/s.
Past 3 mornings (7:30ish) I can sustain 30mb/s+ with both.

Due to the consistency (nothing changing on my end), it must be a network issue. Does Rogers limit Start and the Indies somehow? Odd that this crippling congestion only appeared after I switched from Rogers


DrugTito

join:2013-01-17
canada

reply to rocca

said by rocca:

What is the MTU set to in the router?

1500 on my Tomato firmware.

DrugTito

join:2013-01-17
canada

reply to Greenalderbe

said by Greenalderbe:

mtu is at 1500.

Last three days of testing;
With or without router..no change. (My modem is the DCM476)
Past 3 evenings (10:30 ish)Netflix and FTP (single thread) pulled between 2 - 5 mb/s.
Past 3 mornings (7:30ish) I can sustain 30mb/s+ with both.

Due to the consistency (nothing changing on my end), it must be a network issue. Does Rogers limit Start and the Indies somehow? Odd that this crippling congestion only appeared after I switched from Rogers

I don't think that Rogers is doing any limitations for Start or any other ISP out there.

For some reason i still believe that this has to do something with he.net routing.

Some time ago, there was a problem with HE.net Chichago, and lots of sites out there was not reachable, or they were very slow.

How i see it (but, i might be wrong), correct me please if i am ..

Start can use 10gbps from HE.net for their needs, so, it goes like this?:

User -> Start -> HE.net -> He.net (Their other links) -> to other provides out there, depends on the route.

I wonder if "Their other links" are overloaded somewhere or there is congestion, or i don't know what else could be.

Thats why i am waiting to see how things will be (and if they are going to improve) once NLayer is online.

Since i have start and that is couple of months now, every traceroute i did, everything went through he.net.

My thinking could be wrong, but, as said, please correct me if i am.

Thanks!


Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

reply to Greenalderbe
I agree with you about the diagnosis, but..

Make sure to try factory resetting as well (little button on the back, use a paperclip or something to get at it). You aren't supposed to run into congested channels with an 8 channel modem, but it is worth a try. Might improve some other settings as well.

Definitely do it in the evening when the problems are occurring so that you can have a clear idea if it helped or not. It can take half an hour to come back online, so be ready for a bit of interruption.
--
electronicsguru.ca


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