http://www.dslreports.com/forum/Speed-Problem-Traffic-Shaping-27932790 en Sat, 18 May 2013 17:55:22 EDT Sat, 18 May 2013 17:55:22 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28067436
It appears that either my modem is slowly dying or maybe Earthlink isn't supporting it as well(?)

Both modems showed the same upload and download speeds with no other activity. With an active upload it was a different story.

(Numbers are an average of multiple speed tests)

Earthlink Modem
Up Activity | Download Speed
15 kbps | 2.27 Mbps
20 kbps | 2.10 Mbps
25 kbps | 1.66 Mbps

Bellsouth Modem
Up Activity | Download Speed
15 kbps | 1.79 Mbps
20 kbps | 1.31 Mbps
25 kbps | 1.22 Mbps

New modem it is. Thanks again. A real shame the people at Earthlink or so clueless or this could have been sorted out almost 2 months ago.]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28067436 Mon, 04 Mar 2013 17:14:13 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28066795
Other than that, if it worked on Bellsouth, it should work on Earthlink.]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28066795 Mon, 04 Mar 2013 14:38:33 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28066335
I know I should try again, but I'm not sure what I did wrong.]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28066335 Mon, 04 Mar 2013 13:04:15 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28064662
If you want to be certain, find someone in your area with a spare modem and ask to borrow it for a few days.]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28064662 Sun, 03 Mar 2013 21:48:58 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28064111
I had a techie tell me that my modem is so old I need to replace it. Of course I have to pay for that (even though I've been with them for 13 years.) They'd wave the fee, but I'd still have to pay shipping ($20 for the slowest method) and sign a 1 year contract.

He wasn't sure it would fix the problem but suggest I try it. I declined.

Someone else I spoke with at Earthlink later said it was a good decision NOT to replace it because modems don't go bad like that. They die or they don't. Yet he had no other suggestions.

Called again today, weeks later after researching alternative ISPs. I was told again it was the modem but she was positive a new one would fix the problem.

She said some such thing about they can provide full speed but the with a weak signal strength that makes the performance unstable.

She was able to get a manager to wave the fee and the contract but I still need to pay the shipping (they even offered to send it 2 day for the same price as ground).

I'm on the fence... yay or nay, do modems go bad like that?]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-28064111 Sun, 03 Mar 2013 17:54:02 EDT http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-27955185
Level 3 support and 'Priority' support conversations haven't helped.
They've reset ports, rebuilt my connection, etc. a few times.

This is baffling. Everything LOOKS normal if you just check the raw speed, but small amounts of upload bring download speeds crashing to a low levels.

Anyone else on earthlink test for this yet? Easy enough to test, upload something (if you can cap your upload speed like with a bittorrent client you can be more specific), and run SpeedTest.net at the same time.]]> http://www.dslreports.com/forum/Re-Speed-Problem-Traffic-Shaping-27955185 Mon, 28 Jan 2013 14:04:19 EDT http://www.dslreports.com/forum/Speed-Problem-Traffic-Shaping-27932790
My service is 3Mbps/300kbps.

In the past several years with Earthlink I've found that uploading up to 20kB/s has minimal effect on downstream speed allowing about 2Mbps simultaneously. Uncapped uploading could reduce downstream speed to .5-1Mbps.

In the past week uploading around 20kB/s drops down speeds to 1Mbps and anything faster brings all down stream activity to a crawl.

Speed testing shows my speeds to be 101+% of what my service is rated at.

My ISP claims no shenanigans, supposedly going so far as to send an AT&T rep to check the lines.

Glastnost and various M-Lab tools don't detect shaping.

Is it possible they are doing something that there are no tests for and can't be detected?

To be clear, my testing has included different sites, HTML based and bittorrent based uploads and downloads. I've tested different PCs on my network and bypassed my router to eliminate that.

Any thoughts? Anyone else ever hear of full speed with degraded performance?]]> http://www.dslreports.com/forum/Speed-Problem-Traffic-Shaping-27932790 Mon, 21 Jan 2013 13:38:54 EDT