Your Modem stats look fine. Looks like you're still using the Westell 7500 though. I'd be giving tech support a call and have an in home check made on your lines as well as have them bump you up to the more current, Netgear 7550 N. From what I read on your Review, your area is undergoing some substantial upgrades, so you may want to check into what is going on and what is available to you in
Sylvania, OH. I'd still see about an in home tech visit, check your external lines as well as internal setup. Swap out the 7500 for the 7550 and see what that does for you.
Q: When was the last time you reset your modem? (red reset button on the rear of the modem, re-walk through the setup wizard to see if you have any new settings that may be adversely effecting performance.)
Q: Do you know of anyone close by using Frontier and having similar problems ?
You may also want to e-mail or call a local area manager to see if this is an isolated problem, or more wide spread.
»www.frontier.com/customerservice ··· contacts
As close as you claim to be to the CO and your stats, it is most likely a problem with your lines, a Z-filter going sideways (phone filters,) or the POS westell 7500 is defective. I went through 3 of them that just went bad for no particular reason in less than 2 years.(pre and post Frontier take-over of Verizon legacy areas.) 1st one was the Verizon branded 7500,(upgrade from the westell 327-w) and (2) frontier branded 7500's. I'm no fan of mass produced, Chinese manufactured products. The Netgear 7550-N isn't much better, but it at least has wireless N instead of the 7500's wireless G.
Hopefully, between a tech visit, modem upgrade and contacting your regional manager, your problem can be found and resolved.