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Fredericksburg, VA
reply to smrtech

Re: [Northeast] Ok, What's with the speed issues? Too many with

Seem issue here, in Northern VA. Lots of packet loss. Same song and dance with tech spt. Threaten to drop and told them to transfer me to billing, I'm going back to comcast, he basically said that your option, have a nice day but of course I sat on hold for 30 mins and got no where. Got a call from supervisor and they send a tech out. Though he was a cool guy, he didn't do jack but tell me they were having some network issue, something to do with moving customer to different up, but apparently it wasn't going good, and seemed like the we got move but legacy stuff fight with the new routing, etc, etc. he wasn't sure...but got a new modem out of the deal.
Verizon has the worst customer support I have every seen!