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james1979
Premium
join:2012-10-09
Quinault, WA
reply to Sonuis

Re: HN Gen4 - Usage not decreasing

Click for full size
said by Sonuis:

Is anyone currently experiencing this?
After doing some fair amount of online searching (I don't want to call Tech Support to waste such a great thing right now) I don't see anyone speaking of this. So, I ask is anybody having the same "issue"

Yes, I am. The Download Allowance Status on my System Control Center is "stuck" at 100% no matter how many HD videos I stream. The HughesNetStatusMeter tool also shows 100% remaining. However, when I login to my.hughesnet.com, I get a warning that I have exceeded my plan allowance of "0 MB" (instead of 10000 MB).

There is a topic on the HughesNet community which seems to be related to this issue:

»community.myhughesnet.com/hughes···esetting
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HT1000/Time Capsule, Exede 12/Airport Express, OSX Snow Leopard