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diskace
Electronic Box CEO
Premium,VIP
join:2002-02-21
reply to diskace

Re: initial response

on a side note i felt like my previous post needed some clarifications. We are not just leaving the situation like that. Our supervisor is acting as a SWAT team members who ujump in the support queue when delays skyrocket. Unfortunately we only have one supervisor and she does not work all the time + right now we focus on training new agents so the swat job is kind of on and off.

Still this help when a surge occur.
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Electronic Box Inc. - Jean-Philippe Béïque
Ebox forum »ELECTRONICBOX

« aucunement daccord avec toi!Ah forgot to mention »
This is a sub-selection from initial response