Significant outage across Southeast US? - AT&T U-verse

Author	All Replies
David Now accepting new patients Premium,VIP join:2002-05-30 Granite City, IL kudos:78 Reviews: ·DIRECTV ·AT&T Midwest ·magicjack.com ·Google Voice ·AT&T Southwest 1 edit	reply to Van Re: Significant outage across Southeast US? the max attainable rates that you and everyone else sees (JDSU, LSBBT, UVrealtime, etc...) are exactly that.... estimates! What they consider sync is 100% capacity and noise margin of zero (0)db. Now here is the reality-- I never see a line transmit at that rate and not have dropped cells/packets. So in reality 100% with a noise margin of zero (0) is bad. Essentially the max attainable should be an "estimated" reading. You use it to see if you can go faster, or really need to go slower. it's like the gas gauge on the car. Can I go another 30 miles or should I fill up? At the same time that estimate can be off as well. I have seen some DSL modems I had to bump to a higher speed just to prove they would sync up. The max readings change and such. max readings are really good at telling you if you have a bad modem or line from inside to outside. Point being... the "max rates" as you see should be a guide point....Not gospel. If you treat them as gospel you will get burned on repeats and excess trouble each and every time. Been there, done that, have the excess tickets over the years to prove it. -- If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this. Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
	to forum · permalink · 2013-01-28 16:04:15 ·
Van Premium join:2009-07-08 New Orleans, LA	reply to Dennis Dennis, thank you. I will do just that when I get home tonight from work.
	to forum · permalink · 2013-01-29 09:20:15 ·

craigb93 join:2006-01-03 Cumming, GA	reply to Van Cumming, GA 12 MBPS/1.5 MBPS Plan For a week now I get 1.2 MBPS / 1.4 MBPS Even a simple U-tube will not play w/o buffering. RG stats say I'm connected at ~25309 Kbps / 2026Kbps Couple of reboots have come right back up but no d/l speed change. Bonded pair reports no errors WAP is turned on for use w/ phone but PCs are hard wired. My internal network has gigabit cards and shows no errors, runs fast. Where to start go get d/l speed back to spec? Thanks, Craigb93 infrequent poster
	to forum · permalink · 2013-01-29 12:58:32 ·
David Now accepting new patients Premium,VIP join:2002-05-30 Granite City, IL kudos:78 Reviews: ·DIRECTV ·AT&T Midwest ·magicjack.com ·Google Voice ·AT&T Southwest	reply to Van have you powered everything off (and yes I do mean everything) for say 10 minutes or so? my Dual wan router does this on occasion and for some reason doing this seems to help. have a hotbrick LB-VPN dual wan router, a gigabit ethernet switch and my network. Sounds dumb, but highly effective for me.
	to forum · permalink · 2013-01-29 15:31:02 ·
mitchflorida join:2004-09-01 Deerfield Beach, FL	I called up Uverse billing regarding another issue and also requested a one day credit for the service outage She said she couldn't give me any credit but it would be "taken care of" by the system if I was out of service for more than 24 hours. Won't be holding my breath. She also confirmed a $3 rate increase for all customers.
	to forum · permalink · 2013-02-02 10:31:39 ·
Metatron2008 Premium join:2008-09-02 Stockbridge, GA	How much more crap will you people who can switch take?
	to forum · permalink · 2013-02-02 12:14:13 ·
UverseTech join:2012-08-04 Reviews: ·Charter	When thats all you have been exposed to you get used to it. Also I am no longer a Uverse tech because of their completely f'd up infrastructure, and to Tech007 they will not open up any VRADs until that new contract is greased up and shoved competely up your collective A##es. To David I did not state that data will run on internet only at 100% cap without isues, I just stated that it is curently doing this in certain areas. My argument is specifically to internet only accounts, they CAN run at approx 90% cap all day all night and ATT can up the speeds dramatically. Most accounts, NON iNID can easily support 30-50Mb, but they will never do this because it will cannibalize their over compressed video crap once people have modern internet connections and drop that crap for internet video services that do not require so much complex non-sense that will be the eventual nail in their coffin. AGAIN I AM NOT A UVERSE TECH CURRENTLY SO YOU CAN STOP CRYING ABOUT THAT, SO THERE IS ABSOLUTELY NO CONFUSION I WILL NEVER BE A UVESE TECH AGAIN.
	to forum · permalink · 2013-02-02 13:12:57 ·
mackey join:2007-08-20 kudos:3	said by UverseTech: AGAIN I AM NOT A UVERSE TECH CURRENTLY SO YOU CAN STOP CRYING ABOUT THAT, SO THERE IS ABSOLUTELY NO CONFUSION I WILL NEVER BE A UVESE TECH AGAIN. Then why don't you click "Members" (it's just below the "Broadband DSLReports.com" banner in the top left corner) and then "Accounts" and change your name to something like "FormerUverseTech" or something... To avoid this confusion. /M
	to forum · permalink · 2013-02-02 13:19:45 · (locked)
skj Welcome to the far side of reality Premium,Mod join:2002-04-04 Gone South Host: Charter Internet/TV Earthlink DSL CenturyLink ISP b2b etc Cisco	To set the record straight, and so this topic does not continue to go off-topic, he is not required to change his name. He has clearly stated he is not currently a tech. There is a sticky thread at the top of the forum posts here:»Official Site AT&T Techs and a link at the left of the main forum page where people can see who the official techs are at this site. -- Reality is the leading cause of stress among those who are in touch with it.--Jane Wagner
	to forum · permalink · 2013-02-02 13:29:04 · (locked)
mitchflorida join:2004-09-01 Deerfield Beach, FL	reply to Van I called back up Customer Service because the CSR I got the first time was a knuckle-head who gave me a lot of wrong information. First I lowered my speed down from 12 to 6 mbps and see no affect whatsoever on my webbrowsing, which is 90 percent of what I do online. If I download movies or large files I guess it will be a little bit slower, but certainly not half as slow. And I did get refund for the 3 day outage, not waiting for the "system to do it automatically". My faith in AT&T has been restored . . somewhat.
	to forum · permalink · 2013-02-02 14:06:17 ·
UverseTech join:2012-08-04 Reviews: ·Charter 1 edit	reply to Van Thanks skj. I have several thousand installs under my belt and from many different regions, most of the inside support techs have never steeped foot in the field and just go by what their tests and scripts allow them to say, there will be more outages like the recent maybe not as bad maybe worse, that's the topic. When I signed up on this forum in August 2012 I was a tech, at the end of August I resigned and continued my Cisco training.
	to forum · permalink · 2013-02-02 14:18:47 · (locked)
AngryDallas join:2010-12-06 Dallas, TX	reply to Van AT&T gave me a miserly $5 credit for the UVerse outage many of us had to endure and suffer. The CSR who gave me the credit acted like she was doing me a big favor and that she was performing an act of God or saving my life or something!
	to forum · permalink · 2013-02-06 11:59:50 ·

US Telco Support > AT&T > AT&T U-verse > Significant outage across Southeast US?

Re: Significant outage across Southeast US?