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GLIMMER

join:2004-01-17
Fisher, IL
reply to bulletsam

Re: [IL] mediacomcable.com


Tracing route to www.mediacomcable.com [74.84.103.140]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 10.132.4.1
3 * 10.132.4.1 reports: Destination net unreachable.

Trace complete.

tracert www.google.com

Tracing route to www.google.com [173.194.46.20]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 8 ms 10.132.4.1
3 8 ms 9 ms 10 ms 172.30.89.129
4 10 ms 10 ms 9 ms 172.30.35.65
5 21 ms 19 ms 19 ms 12.94.137.53
6 32 ms 31 ms 31 ms cr2.kc9mo.ip.att.net [12.122.150.138]
7 38 ms 31 ms 36 ms cr1.dlstx.ip.att.net [12.122.28.85]
8 29 ms 28 ms 28 ms gar22.dlstx.ip.att.net [12.122.85.65]
9 29 ms 31 ms 31 ms 12.249.185.238
10 29 ms 29 ms 29 ms 72.14.233.67
11 29 ms 30 ms 29 ms 209.85.240.79
12 30 ms 29 ms 29 ms dfw06s27-in-f20.1e100.net [173.194.46.20]

Trace complete.


sway0004

join:2005-04-29
Oswego, IL

okay i wanted to tell my thoughts on the whole remove my router idea.. its flawed as it works now after 12 hours down.. it was a dns issue with mediacom.. plain and simple..

my router hasnt been powered down or reconfigured

the tracert i gave was recieving the 2nd hop at the 10. on mediacoms end..

glimmer helped create the same issue (thanks) if you ask him he will say it works now too i bet..

i know websites very well apache freaks out alot..



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

I am glad it is working now. Let me know if you have any other issues going forward and I will be happy to look into it.



dgschoel
Premium
join:2001-09-07
Ames, IA

Not working for me today on mediacom network in my home and also my phone browser using 3G network.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

We are currently working with our Tier-2 and NOC to get this issue resolved.



iSpud

@qwest.net

You could use a public DNS like google's DNS servers instead of the default mediacom ones, and they'd probably be more reliable.

Google: 8.8.8.8, 8.8.4.4


rfc1918

join:2013-02-01
Des Moines, IA
reply to sway0004

quote:
it was a dns issue with mediacom.. plain and simple..
I'm curious how this looks like a DNS issue to you.

C:\Users\iconz>tracert www.mediacomcable.com

Tracing route to www.mediacomcable.com [74.84.103.140]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.1.1
2 10 ms 12 ms 18 ms 10.132.42.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * 10.132.42.1 reports: Destination net unreachable.


See that in bold up there? In that whole traceroute, all DNS does is convert www.mediacomcable.com to 74.84.103.140, which was successful, otherwise you'd have gotten 'www.mediacomcable.com... unknown host'. The fact that you couldn't get there had nothing to do with the DNS. It was a network issue.