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TSI Danielle
Premium
join:2012-05-31
kudos:11
reply to graniterock

Re: [DSL] Brutal Hold time this evening..

The being able to cancel via the direct forum is a rather recent change, so that was why you were still asked to call in back in August.

If any of you ever have questions about whether something can be done through the direct forum, ask us. We'll tell you if we can or not.

Danielle
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TSI Danielle
Social Media Relations
Teksavvy Solutions Inc.