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mountee

@suddenlink.net

[Cable HSI] no nat/pat on my dpc3825

lost connectivity to internet on my dpc3825. using a rental arris right now which works fine.
i can ping my internal and external ip, but can't ping the gateway to the cmts. the cable co can ping the external ip too.
have already reset to factory default in an attempt to clear issue.
any ideas?



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Hello mountee,

I would be happy to look into this for you. Feel free to private message me your account or phone number on here and we can get started on resolving the issue.



mountee

@suddenlink.net

chad, not a mediacom issue, i'm a suddenlink customer. more a cisco issue. i'm sure others would be interested...



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Ok, let me know if you have any other questions or issues going forward.