rebus9
join:2002-03-26
Tampa Bay Reviews:
 ·Verizon FiOS
 ·Bright House
| reply to FloridaBoy
Re: Deploy more FIOS and you get some growths! said by FloridaBoy:Unfortunately, I dont think Lowell will listen. Remember, shareholder value is the most important thing. 
Sadly true.
A highly profitable company with disgruntled customers (such as AT&T) is a bigger hit with investors than a moderately profitable company with very high user satisfaction. So there is far more incentive (at the C-level where careers are made and fat bonuses are paid) to rake in cash, than to institue policies to keep paying customers happy-- no matter how shortsighted it is. |
