Topic 'Re: Suitable Virtual Attendant for Business' in forum 'VOIP Tech Chat' - dslreports.com

Re: Suitable Virtual Attendant for Business

Tue, 22 Jan 2013 13:31:18 EDT

davelab posted : I use Nextiva for Business VoIP there site is »www.nextiva.com

Re: Suitable Virtual Attendant for Business

Tue, 22 Jan 2013 13:26:29 EDT

crazyk4952 posted :

said by N9MD:

But how do you handle "call transfer" from one person's cell to another?

You will have to ask your cell phone provider if they support call transfer and how to do it.

said by N9MD:

And how do you distinguish between calls that go to Voicemail if unanswered vs. those that are Call Fowarded on Busy (or unanswered)?

I don't believe there is an easy way to do this with voip.ms. It sounds like your needs might require that you set up your own PBX box (or use a 'cloud' based one).

Re: Suitable Virtual Attendant for Business

Tue, 22 Jan 2013 13:22:07 EDT

crazyk4952 posted : voip.ms extensions must start with '10'. So you could have extension 101, 102, etc. If your existing extensions are 123, 124, etc. and you are unwilling to change them, then voip.ms will not work unless you put PBX software infront of it.

Re: Suitable Virtual Attendant for Business

Tue, 22 Jan 2013 13:09:53 EDT

N9MD posted : But how do you handle "call transfer" from one person's cell to another? And how do you distinguish between calls that go to Voicemail if unanswered vs. those that are Call Fowarded on Busy (or unanswered)?

Re: Suitable Virtual Attendant for Business

Tue, 22 Jan 2013 12:54:56 EDT

edutech posted : Thanks!

Re: Suitable Virtual Attendant for Business

Tue, 04 Dec 2012 10:47:00 EDT

anon posted :

said by edutech:

Our office of 7 people is looking for alternatives to our aging in-house PBX system. We're considering a scenario where all staff members will get cellphones and we ditch the landlines altogether (as 3/7 already have a corporate mobile phone). What we haven't been able to find yet is a suitable virtual/hosted attendant/switchboard that will still give us the same business number and extensions we have now (so when someone calls our business number and extension 123 they are directed to the users cellphone) - any recommendations? Thanks!

If you port your number to voip.ms, you can set up an IVR that requests an extension, and when it is entered, forwards the call to the appropriate cell phone number.

You will pay about a penny a minute for the incoming call and another penny for the call to the cell phone.

Suitable Virtual Attendant for Business

Tue, 04 Dec 2012 10:30:10 EDT

edutech posted : Our office of 7 people is looking for alternatives to our aging in-house PBX system. We're considering a scenario where all staff members will get cellphones and we ditch the landlines altogether (as 3/7 already have a corporate mobile phone). What we haven't been able to find yet is a suitable virtual/hosted attendant/switchboard that will still give us the same business number and extensions we have now (so when someone calls our business number and extension 123 they are directed to the users cellphone) - any recommendations? Thanks!