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n_w95482
Premium
join:2005-08-03
Ukiah, CA
reply to Anonymous

Re: Smallest Physical Modem for Mediacom

said by Anonymous:

I think going with DOCSIS 3 modems from now on would make a lot of sense.

I couldn't agree with you more .
--
KI6RIT


tsduke
Premium
join:2006-03-04
Waterloo, IA
reply to Anonymous

It's Mediacom's right to decide that concerns me if they go this direction with modems. I don't have a lot of confidence that the modems the would offer for sale would be of good quality. I base this off the junk they have for modems in my area. This isn't just my opinion, more than one tech voiced the same opinion to me.

BTW, I don't have any crappy splitters in my house unless the splitters Mediacom provides are crap.



BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11

1 recommendation

said by tsduke:

It's Mediacom's right to decide that concerns me if they go this direction with modems. I don't have a lot of confidence that the modems the would offer for sale would be of good quality. I base this off the junk they have for modems in my area. This isn't just my opinion, more than one tech voiced the same opinion to me.

BTW, I don't have any crappy splitters in my house unless the splitters Mediacom provides are crap.

Mediacom has ALWAYS allowed customers to bring their own modems. I don't see that ever changing. I do think Mediacom can and should draw a line between make/models that it can officially support vs just any device that may be sold at Walmart.

While there is still a wide variety of modems available online including ones supported by Mediacom, we are concerned that retail seems to be limited to just one or at max two options.

GLIMMER

join:2004-01-17
Fisher, IL

said by BAINCH:

Mediacom has ALWAYS allowed customers to bring their own modems. I don't see that ever changing. I do think Mediacom can and should draw a line between make/models that it can officially support vs just any device that may be sold at Walmart.

While there is still a wide variety of modems available online including ones supported by Mediacom, we are concerned that retail seems to be limited to just one or at max two options.

The problem is mediacom is to money hungry to support moto modems besides the 6120. At the least the moto series you can buy at walmart or best buy should be supported.

Anonymous as for having crappy splitters in my house I dont have any. Line in to modem done. Thats how its easy to tell when mediacoms service is to blame for outages not my equipment.


BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11
reply to BAINCH

said by BAINCH:

said by Anonymous:

Bainch mediacom should have 2 options

1 Buy modem from Mediacom or
2 Rent modem from Mediacom

I think this would "simplify" the service, that way people don't have to worry what modem to use or have people mention word 'conspiracy'.

Hmm. Perhaps that is coming very soon. Stay tuned.

Although we are looking at additional make/models (based largely on demand) we do now sell the following modem (which you should be able to call and order.)

Cisco DPQ3925
D3.0, Packetcable 2.0, 802.11N Wifi Router
$149.95 I believe

»www.cisco.com/en/US/prod/collate···337B.pdf


tsduke
Premium
join:2006-03-04
Waterloo, IA

Not a big fan of the router in that. Is the router fully open or locked down?



BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11

said by tsduke:

Not a big fan of the router in that. Is the router fully open or locked down?

Should be, yes. If someone gets one that isn't let me know.


elios

join:2005-11-15
Springfield, MO

BAINCH
related question why have you disable some of the page in the cisco modems ?
if i boot the modem with out the co-ax i can see things like where the provisioned rate and snr data etc like the older linksys modems
but once it gets a config from the headend all of that is disabled
be nice to be able to see the snr and provisioned rates



BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11

said by elios:

BAINCH
related question why have you disable some of the page in the cisco modems ?
if i boot the modem with out the co-ax i can see things like where the provisioned rate and snr data etc like the older linksys modems
but once it gets a config from the headend all of that is disabled
be nice to be able to see the snr and provisioned rates

I don't know. If you want to PM me the model# and the MacID I will investigate. Well, I'll investigate either way but it is easier if I have a known example.


elios

join:2005-11-15
Springfield, MO

nm there is a mac list but not sure what side its on ill pm you the info


StreatorTech

join:2009-12-02
Streator, IL

If you are renting the Cisco wifi gateway from us, then yes it is locked down, because all router configuration is to be done using the clear access customer webpage



BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11
reply to BAINCH

said by BAINCH:

said by elios:

BAINCH
related question why have you disable some of the page in the cisco modems ?
if i boot the modem with out the co-ax i can see things like where the provisioned rate and snr data etc like the older linksys modems
but once it gets a config from the headend all of that is disabled
be nice to be able to see the snr and provisioned rates

I don't know. If you want to PM me the model# and the MacID I will investigate. Well, I'll investigate either way but it is easier if I have a known example.

So, here is the story from Cisco. The modem shows all the diag pages by default prior to successful provisioning (presumably to assist with any connection or provisioning issues.) Once it provisions, the firmware disables several of the diag pages by default. We've asked Cisco if they have any vendor-specific MIBs we can add to the config to default those diag pages back on. We'll see what they come back with.

GLIMMER

join:2004-01-17
Fisher, IL
reply to StreatorTech

said by StreatorTech:

If you are renting the Cisco wifi gateway from us, then yes it is locked down, because all router configuration is to be done using the clear access customer webpage

yeah thats so much more efficent than connecting straight to the modem.... Sometimes I would like to know who the person is that thinks these are good ideas

tdawg

join:2012-01-09
Des Moines, IA
reply to rconaway8

i have the sb6121 and its pretty small


StreatorTech

join:2009-12-02
Streator, IL
reply to BAINCH

I dont want to disagree with you, but that is incorrect. Until recently, the Cisco gateway pages were accessable even after provisioning. Now, once a gateway syncs up, even without having been provisioned, most of the pages are able to be seen but are grayed out so you cannot change them. This is all well and good, but when going through the new provioning system, and the ClearAccess page after is where there is an issue. Neither way will populate the router information to the modem.



BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11

said by StreatorTech:

I dont want to disagree with you, but that is incorrect. Until recently, the Cisco gateway pages were accessable even after provisioning. Now, once a gateway syncs up, even without having been provisioned, most of the pages are able to be seen but are grayed out so you cannot change them. This is all well and good, but when going through the new provioning system, and the ClearAccess page after is where there is an issue. Neither way will populate the router information to the modem.

Apples and Oranges. Elios doesn't have a gateway, so that was a different issue. The wifi gateway's we provide are configured with TR69 code and pointed to the ClearAccess server. The process does disable the "internal" gateway control pages. That is part of the home networking product. If a customer purchased their own gateway then the home networking product is not enabled and the ClearAccess server option is not available.

GLIMMER

join:2004-01-17
Fisher, IL

said by BAINCH:

said by StreatorTech:

I dont want to disagree with you, but that is incorrect. Until recently, the Cisco gateway pages were accessable even after provisioning. Now, once a gateway syncs up, even without having been provisioned, most of the pages are able to be seen but are grayed out so you cannot change them. This is all well and good, but when going through the new provioning system, and the ClearAccess page after is where there is an issue. Neither way will populate the router information to the modem.

Apples and Oranges. Elios doesn't have a gateway, so that was a different issue. The wifi gateway's we provide are configured with TR69 code and pointed to the ClearAccess server. The process does disable the "internal" gateway control pages. That is part of the home networking product. If a customer purchased their own gateway then the home networking product is not enabled and the ClearAccess server option is not available.

so lets read this right.

Since you are so bad with support.

I was told this when I signed up for phone service today. I just wanted to buy the modem but they said they could not sell it to me.
so what is the deal?


BAINCH
Premium,VIP,MVM
join:2003-04-02
Blooming Grove, NY
kudos:11

said by GLIMMER:

so lets read this right.

Since you are so bad with support.

I was told this when I signed up for phone service today. I just wanted to buy the modem but they said they could not sell it to me.
so what is the deal?

I'm not sure I understand the question. Is this related to changes/access to the internal pages or are you asking if you can purchase a modem from Mediacom?

GLIMMER

join:2004-01-17
Fisher, IL

i was told we were not able to buy the modem....



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

You can purchase the modem through our representatives over the phone and we will ship the EMTA to you.



Johnnylate

@sunwave.com.br
reply to BAINCH

Hasn't that modem and program been available since last year?

»mediacomcable.com/CustomerSuppor···msg68766

said by BAINCH:

Although we are looking at additional make/models (based largely on demand) we do now sell the following modem (which you should be able to call and order.)

Cisco DPQ3925
D3.0, Packetcable 2.0, 802.11N Wifi Router
$149.95 I believe

»www.cisco.com/en/US/prod/collate···337B.pdf



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Yes, that is correct.


dissident

join:2010-01-30
reply to rconaway8

I just activated a SB6141 with no issues today. I think the DPC3000 I got dirt cheap on amazon was giving me issues, this one seems much more responsive, like the modem I was renting from mediacom was.

Has much more detailed interface 192.168.100.1 with the log information I would expect that was missing from the DPC3000 too.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

That's great to hear dissident. If you have any issues later on feel free to message me here and I can help you out.


rconaway8

join:2005-11-10
Phoenix, AZ
reply to rconaway8

Finally got installed yesterday and it was a Cisco. Spent several hours getting it configured though. Apparently Mediacom requires that the router/firewall by physically attached or maybe one-switch back from the modem. Mediacom needs the MAC address of the firewall WAN port for security (I have 5 static IP addresses). the problem is that the modem is attached to an outside wall of one house, I have a Ubiquiti Toughswitch, the a Nanostation 5M to another Nanostation 5M down the street, both in WDS mode, and then another toughswitch, and then a Fortinet Firewall. Apparently the modem can' see the firewall MAC interface but sees everything else. For confirmation of this, I threw an Airrouter in the NEMA box with the Mediacom modem and it came right up. Tested the NEMA box on the other side of the link and it wouldn't work. Ran out of time for the next few days to troubleshoot it but Mediacom is saying that's the only way it will work.