Davidhours are m-th 1130-10p centralPremium,VIPReviews:
Granite City, IL
|reply to Kipper63 |
Re: even employees don't know what's going on
said by Kipper63:POTS shouldn't be affected by a uverse outage. I would think it shouldn't be. If you are having a pots problem, please contact us and I can get to work on it.
Our POTS service has been down for one week. Today, an AT&T Outside Line Technician came to our facility to repair our POTS. He stated technicians had not been told of the U-Verse internet service outage for more than 24 hours after it began. Does AT&T operate under a formal "need to know" policy?
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
said by David:Thanks for offering to help out, David. The POTS Outside Line Technician coincidentally just happened to be onsite to fix a POTS problem (broken jumper in the VRAD) during the time of the U-Verse Outage.
POTS shouldn't be affected by a uverse outage. I would think it shouldn't be. If you are having a pots problem, please contact us and I can get to work on it.