|reply to rkaushik |
Re: Beware of Teksavvy Phone Service
Very sorry to hear about the troublesome times you have experience. We never strive for our customer to live through such a hardship. I believe what Montreal DSL is saying is that our prices have always been very competitive. Do to this reason, some incumbents have started offering much lower prices without contracts.
Would you care to explain what type of plan/offer you were able to receive from Bell.
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
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I switched my internet service to Bell. Compared to TSI I may be paying $4 - $6 more or less BUT peace of mind that I dont have to go thru reseller to reach Bell for service and still get the run around. Excellent latency on connection. Very happy. First statement had no surprises.
Bell fibe 15/10 (FTTN) at $43.95 for first 8 months
then $52.95 afterwards, will renegotiate then
rent free modem with wireless router (teksavvy charges $8 or so for modem per month)
no dry loop charge
extra 250gb for life makes it 325gb total per month
$9 monthly discount on bell tv
-tech came out next day to install (usually not possible via teksavvy)
-gave me a 3 hour evening window during weekdays (not possible via teksavvy)
-gave me a courtesy call in the morning day of install to confirm
- gave me a confirmation call that he on his way 30 minutes before install
- left me a business card with his direct number in case i had issues within 2 days
- Bell called me with satisfaction survey
In the process of switching over to CallCentric voip service. Very flexible pricing based on calling needs. Much cheaper than traditional POTS line. True that it depends on internet service but these days it does not matter with so many phones around.
With Callcentric you have phone service on your landline at home and same service on 2 mobile devices (in my case android and iphone).
All devices calls out using the same line irresp of where i am.
I can even use my account as a calling card.
Callback service like what google voice used to support in canada via 403 area codes. The list goes on and on.
Can port canadian numbers. Porting take several days (versus 1-2 days in US) but that is because of archaic and red-taped canadian regulations and service models.
disclaimer- I don't work for any telcos or affiliated corporations. This is an unbiased report, your experience may vary