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Mediacom → Re: Smallest Physical Modem for Mediacom

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This is a sub-selection from Smallest Physical Modem for Mediacom

Lazy Senior
join:2012-01-10
Cobden, IL

Lazy Senior to MediacomChad

Member

2013-Jan-22 8:42 pm

to MediacomChad

Re: Smallest Physical Modem for Mediacom

said by MediacomChad:

We have not built our own firmware for the modem as of yet. I do not have any further information regarding availability for it at this time.

I guess what I wanted to know if I was not clear: Why will the 6120 Firmware not work on the 6121? According to Motorola both modems use the same firmware. Somehow this just not make sense that both modems use the same firmware yet MC will not support the later (same firmware) model 6121.
actions · 2013-Jan-22 8:42 pm ·

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

2013-Jan-22 8:46 pm

The 6121 will not be supported until we create our own firmware for it.

At this time, there is no estimated date as to when/if this will be done.
actions · 2013-Jan-22 8:46 pm ·
poolShark
join:2002-11-21
Marshall, IL

poolShark

Member

2013-Jan-22 10:53 pm

said by MediacomChad:

The 6121 will not be supported until we create our own firmware for it.

At this time, there is no estimated date as to when/if this will be done.

So, why does Mediacom need to create their own firmware for modems? Why not just use the manufacturers supplied firmware? Creating/modifying firmware makes me think of how computer companies like HP, Toshiba, Dell, etc mess up the computers they sell by adding junk to a plain Windows installation.
actions · 2013-Jan-22 10:53 pm ·

IowaMan
Premium Member
join:2008-08-21
Grinnell, IA

IowaMan

Premium Member

2013-Jan-22 10:56 pm

Actually, Be glad they can't/ don't want to push firmware to it. Because they would i'm sure "lock it down" to prevent the less then tech savy customer know what is going on with there services
actions · 2013-Jan-22 10:56 pm ·

Lazy Senior
join:2012-01-10
Cobden, IL

Lazy Senior

Member

2013-Jan-23 8:14 am

said by IowaMan:

Actually, Be glad they can't/ don't want to push firmware to it. Because they would i'm sure "lock it down" to prevent the less then tech savy customer know what is going on with there services

This begs the question: Of what Benefit is Mediacom pushed Firmware??

I have a Moto 6121 which has worked flawlessly for 1 year. I can not see ANY benefit of having MediaCom supplied firmware. None.

Maybe the MC firmware, would as you suggest, benefit Mediacom by having control of MY modem which I purchased. No thanks.
actions · 2013-Jan-23 8:14 am ·

BAINCH
MVM
join:2003-04-02
Blooming Grove, NY

BAINCH to poolShark

MVM

2013-Jan-23 11:06 am

to poolShark
said by poolShark:

said by MediacomChad:

The 6121 will not be supported until we create our own firmware for it.

At this time, there is no estimated date as to when/if this will be done.

So, why does Mediacom need to create their own firmware for modems? Why not just use the manufacturers supplied firmware? Creating/modifying firmware makes me think of how computer companies like HP, Toshiba, Dell, etc mess up the computers they sell by adding junk to a plain Windows installation.

We don't change the manufacturer's supplied firmware. The modem requires the firmware include a supported secure key to prevent tampering. Each company keeps their own key. When we get the code from the manufacturer we have to add our key before it can go on the modem.
actions · 2013-Jan-23 11:06 am ·
BAINCH

BAINCH to Lazy Senior

MVM

2013-Jan-23 11:21 am

to Lazy Senior
said by Lazy Senior:

said by MediacomChad:

We have not built our own firmware for the modem as of yet. I do not have any further information regarding availability for it at this time.

I guess what I wanted to know if I was not clear: Why will the 6120 Firmware not work on the 6121? According to Motorola both modems use the same firmware. Somehow this just not make sense that both modems use the same firmware yet MC will not support the later (same firmware) model 6121.

This is a excellent point, it is the same firmware. When multiple models use the same firmware the management tool has to be updated with that info so that it understands that SB6121s can be given the same firmware file as the SB6120s (which was most likely not done.) I will check on that.
actions · 2013-Jan-23 11:21 am ·
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This is a sub-selection from Smallest Physical Modem for Mediacom