| reply to IanR
Re: Samsung FiOS smart app issues I wonder why they haven't added the fios app to the BD-e5900.... |
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jgNJ
join:2008-05-20
Hightstown, NJ | reply to jgNJ
Still having the same problem. The BD player is hooked up to the router using cat5. Bottom line is that the stream is not stable. |
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 nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | reply to nyrmetros
I just saw a document that states 2012 Samsung Blu-Ray players are not compatible with the FiOS app. No ETA on getting this fixed. |
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 Rattler
join:2001-04-13
Havertown, PA | said by nycdave:I just saw a document that states 2012 Samsung Blu-Ray players are not compatible with the FiOS app. No ETA on getting this fixed.
Lovely... That's pretty much what the email I got from Samsung said.
Got a link to the doc?
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | Sorry, it's not for public consumption.... |
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| reply to nycdave
remove |
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| reply to nycdave
remove |
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| reply to nycdave
Hi nycdave. What about 2011 Smart TVs which are listed on your website as being supported but actually are not. Any word on future plans by Verizon to really support them? Specifically the D6500 series. |
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TimCo
join:2005-01-14
Ronkonkoma, NY | reply to SimplyDrew
Ihave a UN55D6300 2011 TV The FIOS app is there but it is no good to me because I live in Brookhaven Town. I installed it and it would work if I had the TV service from FIOS. |
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nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | reply to nyrmetros
2012 Samsung Blu-Ray models are now supported. Please see if you can download the app now. |
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Rattler
join:2001-04-13
Havertown, PA | said by nycdave:2012 Samsung Blu-Ray models are now supported. Please see if you can download the app now.
Dave...
Don't know if you had a hand in getting this thing done or not but...
At least I can thank you for the heads-up on the app support for 2012 Samsung Blu-Ray players now.
I just D/L'd it onto my BD-E5900 and it went without a hitch (wireless connection to router). Just watched HBO HD (Ch 899) for about 5 minutes and the app worked fine. I have the 25/25 internet plan. I like that the same guide is available as seen on the STBs.
I checked two nights ago and the app was not listed then.
Again, thanks for the heads-up (at the very least).
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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| Glad to hear yours is working now. Still no support for my 2011 TV that Verizon's website said should be supported. |
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| reply to nycdave
The Samsung site does not list any players that are compatible . Yet it shoes all TVs that are.
VZ site maybe has a few, but it surely does not even come close to having the complete list of TVs and players that are compatible.
I personally have supported TVs that are not listed on the VZ site, and are supported (ex: eh5300). I also have a player that is said to be compatible, yet is not.
If VZ staff is listening here: Please update yor site to show the Full List of compatible TVs and Blu ray players. Recommended to be the same as on the Samsung site, IMO , And then post a link here.
Thank you |
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Rattler
join:2001-04-13
Havertown, PA | said by WebCobbler :The Samsung site does not list any players that are compatible . Yet it shoes all TVs that are... I wouldn't hold my breath on an update of the compatible devices on the V* site. Samsung may be more efficient in updating theirs but...
Basically, it appears that your best bet is to go onto the Samsung app site via your TV or BR player (through the device's "Hub"). As noted before, if the app is supported on your device, it'll be listed as one that is downloadable through the device hub.
The FiOS app is under the "Video" heading.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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| Yea still nothing on the BD-e5900... |
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Rattler
join:2001-04-13
Havertown, PA | said by nyrmetros:Yea still nothing on the BD-e5900...
It was there yesterday (for the BD-E5900), I D/L'd it and it works.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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| said by Rattler:said by nyrmetros:Yea still nothing on the BD-e5900...
It was there yesterday (for the BD-E5900), I D/L'd it and it works. I will check it out again when I get home... |
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| reply to DGGSLF
Update: I double checked my "video" apps on my TV today and sure enough, the FiOS TV app was now listed. I'm not sure when it was added but I did not need to update the firmware for it appear, so it looks like the issue was on the Verizon side (not a Samsung issue).
Anyway, I installed it successfully and was able to watch live TV.
I'm glad it's resolved, as I may decide down the road to return one of my STBs, especially if they add the broadcast channels (so I dont have to switch inputs). |
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PJL
join:2008-07-24
Long Beach, CA
kudos:2 Reviews:
 ·Verizon FiOS
| said by DGGSLF:Update: I double checked my "video" apps on my TV today and sure enough, the FiOS TV app was now listed. I'm not sure when it was added but I did not need to update the firmware for it appear, so it looks like the issue was on the Verizon side (not a Samsung issue).
...
Why would it be "on the Verizon side?" The Samsung apps are maintained by Samsung and your TV or Blu-ray player pulls them from Samsung, not Verizon -- just like any other Samsung app. Once installed the app communicates with Verizon servers, but the app itself is pulled from Samsung -- just like the iPad app comes from the Apple app store, not Verizon. The reason that no firmware was required is that the Samsung Smart Hub displays available apps from what a server database tells it are available, which changes regularly. It's like the FiOS widgets. When a widget is added to the available list of widgets, there is no firmware change to the STB software.
The reason I replied with this is that often people are critical of Verizon, and most often they deserve it, but I don't believe they do in this case. IMHO. |
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Rattler
join:2001-04-13
Havertown, PA | reply to DGGSLF
said by DGGSLF:Update: I double checked my "video" apps on my TV today and sure enough, the FiOS TV app was now listed. I'm not sure when it was added but I did not need to update the firmware for it appear, so it looks like the issue was on the Verizon side (not a Samsung issue).
Anyway, I installed it successfully and was able to watch live TV.
I'm glad it's resolved, as I may decide down the road to return one of my STBs, especially if they add the broadcast channels (so I dont have to switch inputs).
It became available sometime between 03/03 PM and 03/05 AM. The selection of live channels is an odd subset of what you're subscribed to. So far, I've only watched 125, 620, 895, 899, 902 and 920.
Except for what appeared to be an internet glitch in the Philly area (repeated and frequent video lock-ups for a couple hours), the other night, it has worked very well on what I've watched. I am surprised that the WiFi link between the router and player is so stable.
I also experimented with doing a heavy D/L, maxing out my 25/25 connection (avg D/L speed was 26.9 Mbps at the computer) and it did not seem to affect the quality of an HD movie viewed through the player. I don't know if the system treats data to the player like it does with VOD (by upping the available D/L overhead) but there were no glitches in the video for the 5-minute duration of the D/L.
The HD isn't quite what it is through an HD STB but, considering the cost, it's nothing to gripe about.
One other thing that may or may not be applicable... When I got the player, (BD-E5900) it had firmware version 1054 on it. I upgraded it to v1057 a few weeks ago. Whether that is germane to the app compatibility, I don't know. So, nyrmetros, if you have older F/W on your player and the app does not show up in the Samsung app store on the player, try upgrading the firmware, if you haven't already.
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Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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