dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1
share rss forum feed


Knitsta

@comcast.net
reply to bradyr

Re: My modem, Comcast wants to "stamp" it?

Thanks for all the great replies. Yes, I thought it sounded suspicious. This all started when I called to cancel the $7/mo fee they were still charging me for the rental of the old modem. The nice but hard to understand customer service person (obviously the call center is in another country - harrumph!) insisted that I needed to physically take the box in to the store for this "stamp". So, to answer your question, I wasn't contacted by Comcast. Still. Odd. My guess is that I've become a deadbeat to Comcast because I gave up cable tv, only have internet service now.
Anyway, thanks again for your responses!



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

said by Knitsta :

Thanks for all the great replies. Yes, I thought it sounded suspicious. This all started when I called to cancel the $7/mo fee they were still charging me for the rental of the old modem. The nice but hard to understand customer service person (obviously the call center is in another country - harrumph!) insisted that I needed to physically take the box in to the store for this "stamp". So, to answer your question, I wasn't contacted by Comcast. Still. Odd. My guess is that I've become a deadbeat to Comcast because I gave up cable tv, only have internet service now.
Anyway, thanks again for your responses!

Perhaps this non-native English speaker was actually trying to tell you that you needed to return the rental modem to the Comcast office and get a receipt for the return?

You definitely need to get a receipt for the returned modem, or Comcast might still try to charge you for that modem should you terminate your Comcast HSI account.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


Knitsta

@comcast.net

I have the receipt! Thank goodness for that! I don't think the customer service person meant that I needed to return the original Comcast equipment for stamp. Who knows?

Thanks again