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Time Warner Cable Pitching New Ad Campaign at Lost Customers > tw idiots

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bobm

@rr.com

tw idiots

They let an entire community of 3500 homes leave their service instead of letting the HOA off the hook for unoccupied homes that are in foreclosure. I know they lost 100's of customers to Fios and Satellite. What marketing idiots. The cost per customer to retrieve them after their 1-2 years on another service is huge.
to forum · permalink · 2013-01-23 16:48:32 ·
Forums > Time Warner Cable Pitching New Ad Campaign at Lost Customers

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