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cramer
Premium
join:2007-04-10
Raleigh, NC
kudos:8
reply to novasource

Re: [TWC] TWC DNS servers dont respond after awake from sleep

That doesn't work if they've locked the gateway. Our BC service -- Ubee -- is locked. The issue appears to be that there's no "read-only" access for the thing; user/user would give us access to change things, which they really don't want. The previous unstable Arris had separate interfaces for the modem (:80) and router (:8080), so we could see the status without messing with any settings.

While I NEED to be able to see signal levels, they aren't going to give me access to change things just to see the status page. (sucks, and we've called twice because of cable side outages we couldn't see from our end. Luckily, we're calling a tech directly instead of the 30min-on-hold support number -- yes, he told us to do so.)