|reply to Kearnstd |
Re: Xfinity OnDemand is my video store
Using your same analogy, if VOD and Neflix built the coffin and drove the nails, blockbusters own late fees were the ones that dug the grave.
I'm not alone in that I stopped using Blockbuster the second there was an alternative that didn't charge exorbitant late fees that were typically 3-4 times the per day rental price. Netflix and Redbox put Blockbuster in the grave but it was their own policies that opened the door for it to happen and I'm not alone in believing it was a well deserved result of a terrible company that deserved to be destroyed by a competitor or two that understood customers. Netflix was the first to capitalize on customer dissent (even though it was arguably more difficult to arrange movies in advance through the mail), RedBox came along and killed the remainder of the business with more convenient locations and reasonable late fees.