audia5
join:2012-01-02
united state | Do you regret switching to Time Warner Internet? I currently have Verizon Dsl 3.0 Mbps and its just way too slow and goes down sporadically. I ordered time warner standard internet 15 mbps to be installed tomorrow. I'm having second thoughts, do you guys regret switching? I'm in California |
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| Time Warner will definitely be better than your old DSL line. And if you're in So Cal, theres no better option any way. At least if you're not in a Fios market. |
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BJR
join:2012-10-04
Dallas, TX | reply to audia5
in my area we only have ATT or TWC to pick from. lets go back many many years, I initially went with ATT because it was cheaper and speeds weren't all that different between both companies. everything was fine until they started to introduce Uverse. After they rolled out Uverse in my area, my connection became so unreliable that we would blame everything from the wind to talking too loud for our connection dropping. I lived with it for about a year after the problems started which included a dozen techs, hundreds spent on rewiring the home, hours spent on the phone, and a countless other things.
I finally gave up and went with TWC. It has been a dream since then when compared to the nightmare I went through with ATT. I have had a few bumps along the way but they were all resolved by either a tech or throwing money at the problem. Either of which never worked with ATT.
It all depends on the area for the most part. I have heard the same story but flipped around. |
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ke4pymPremium
join:2004-07-24
Charlotte, NC | reply to audia5
I've had TWC internet services since 1998.
Aside from a very painful 9 months in 2008/2009, it has been a great and reliable service for me.
And since 2011, I've had the performance reports to back it up, thanks to SamKnows. |
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I've had TWC internet since 2000. I've rarely had any issues until I moved to an end of line node. They finally got that fixed. Other than the crappy/low uploads, I've never had any real issues with TWC. |
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 LadyLPremium
join:2002-09-18
Lorain, OH
 ·RoadRunner Cable
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My original HSI was Adelphia from 2000...then TWC bought it and have been with them since the take-over. The basic speed is good enough for me and very seldom have any problems...webmail being the only problem actually, although that is a minor problem.  Price increases are normal, of course. 
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Lonnie |
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Reviews:
 ·DSL EXTREME
·RoadRunner Cable
| reply to audia5
I just this month switched from DSL(Extreme) to TWC, it is a dream, it works, at least once TWC and I got past My SB5101 Modems crappy printing of the Mac address that is(sometimes what looks like an 8 is not a 3 under magnification and is an 8, go figure), I still have to send a DSL modem back to DSL Extreme, but I can do that around the 1st when I get My next check.... Plus I'll have saved money by going from DSL(3M/768K) to TWC(3M/1M), $12.84 a month in fact(to Me that's a lot), eventually I'll go to 15/1, but for the moment I'm happy. |
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| I too started with ATT, but jumped to TWC after Uverse was launched and caps were added. Std with a SB6121 modem works well for me. Still cheaper and better than the ATT Elite service I had. No regrets... |
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LadyLPremium
join:2002-09-18
Lorain, OH | reply to LadyL
Forgot to add that I have the SB5101 modem from whenever TWC did the take-over. 
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Lonnie |
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gia
join:2008-01-30
Mcallen, TX Reviews:
·RoadRunner Cable
| reply to audia5
I first got it in 2002 in addition to my biz DSL, cancelled a year later to save money. Got it back in 2006 and dropped AT&T's DSL and POTS due to many problems (too far from CO at 8000+ feet) never looked back.
Last March I upgraded to extreme 50/5 works great with only one outage due to maintenance. My only option is AT&T 3Mbps uverse I think this is a no brainer. Expensive? Yes I can always downgrade to 30/5 or less. |
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I had it years ago and then switched to go with AT&T DSL, and then Uverse (which was hell). I went back to TWC internet last fall and it has been a headache of connection drops ever since. Not sure what the heck happened. |
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Reviews:
·Time Warner Cable
| Just this month, I helped a friend switch to Time Warner Cable Standard Internet(15mbps) from CenturyLink UP TO 7Mbps adsl, which was having all kinds of loading issues and I even got 1.45mbps down on a speedtest while I was there. That friend is now very happy to have internet through TWC and this was a person who I thought would never switch to TWC! In short you should be amazed with TWC's service. |
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 JabbuPremium
join:2002-03-06 | reply to audia5
I've never heard one person complain coming from DSL. |
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 djrobx
join:2000-05-31
Valencia, CA
kudos:1
 ·VOIPo
 ·Verizon Wireless..
·RoadRunner Cable
 ·AT&T U-Verse
| reply to audia5
I haven't had problems with TWC, just this awful SBG6580.
The firmware update a few months back fixed some things, but it still intermittently "blacks out" - Internet stops. Can't contact modem's web interface either hard-wired or by its built-in wifi for 30 secs-minute. Seems to have one of these fits once a week or so. Same thing happens whether it's in bridge mode or in router mode. Sync is kept the whole time - nothing new is logged when access comes back.
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AT&T U-Hearse - RIP Unlimited Internet 1995-2011
Rethink Billable.
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JabbuPremium
join:2002-03-06 | Highly recommend anyone having issues with a combo modem to buy a Motorola SB6141 and any router that is highly recommended on amazon. |
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| reply to audia5
Problem in my area is no competition.
Time Warner/Road Runner leave much to be desired.
A real problem is sthe absence of competition. |
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 jimkPremium
join:2006-04-15
Raleigh, NC
·RoadRunner Cable
·voip.ms
| reply to djrobx
said by djrobx:I haven't had problems with TWC, just this awful SBG6580.
The firmware update a few months back fixed some things, but it still intermittently "blacks out" - Internet stops. Can't contact modem's web interface either hard-wired or by its built-in wifi for 30 secs-minute. Seems to have one of these fits once a week or so. Same thing happens whether it's in bridge mode or in router mode. Sync is kept the whole time - nothing new is logged when access comes back.
A few options for dealing with SBG6580 headaches (same applies to other router/modem combos):
Cheapest: Disable IP Flood Detection and see if that helps
Better: Put it into bridge mode and use your own router
Best: Forget about it and buy a plain old cable modem and separate router. Recommend getting a DOCSIS 3 8x4 modem such as the Motorola SB6141. You can buy one, or stop by your TWC office and see if they have a plain modem without router/wireless that you can rent (but don't be surprised if they say no).
Interesting thing with the SBG6580 and other similar gateway modems... TWC uses these for business class customers with static IP addresses. They configure them as a plain router - no firewall, no wireless, and (most importantly) no NAT. They assign the customers static IP block to the modem's LAN interface, and then the customer can take over from there. They work perfectly fine in this configuration.
To answer the original poster's question, most people will not regret switching from 3 Mbps DSL to Time Warner Cable. TWC has come a long way in recent years on the Internet side. Although they could still be more aggressive on speeds (especially upload), they have become much more consistent. There aren't near as many complaints about night time congestion as there used to be. DOCSIS 3 has helped with this, along with other network upgrades. On the other hand, there seem to be more and more complaints from people who have old, slow DSL connections... including oversold networks which the phone companies used to claim never happened with DSL.
My view is this: If 3 (or even 6 for that matter) Mbps DSL is the best your phone company can do, they probably aren't investing in your area. Chances are, things will continue to get worse. Some telcos seem like they would rather have customers in un-upgraded areas just go away and stop bothering them. So, why stick with DSL in this situation unless cable is unavailable or even worse in reliability?
The worst part of TWC by far is the TV service. The software on their digital cable boxes still has a long way to go to catch up with where it should have been several years ago.
Tech support could use some improvement as well, but the same applies to virtually all major residential (and many small business) ISPs. |
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 Chris 313Come get somePremium
join:2004-07-18
Houma, LA
·Vonage
·Comcast Digital ..
·Comcast
·AT&T U-Verse
| reply to audia5
I had TWC from January 2004 to August 2006. Though I didn't go from DSL to cable (Mine was from dial up to cable) like you. I didn't regret it for a single moment. I went from 3/384 to 8/512 before Comcast took over my area's TWC.
Like others have said, don't go for a combo unit, get yourself a Motorola SB6141 and a separate router. You'll be much happier with that setup. |
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scooper
join:2000-07-11
Youngsville, NC
kudos:2 Reviews:
·Time Warner Cable
·Embarq Now Centu..
| reply to audia5
I was the 3rd person in my DSL DSLAM for what was then Sprint, then Embarq, then Centurylink. Speeds kept increasing . until I was at 3M down 640K up.
In a money saving move, the wife and I decided to try TWC Internet and Voip with Callcentric. I've been satisfied with my choices to date.
The one downside to using Voip - how do you call your ISP when it's down when cell service at your house is crap ?.... |
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 trparkyApple... YUMPremium,MVM
join:2000-05-24
Cleveland, OH
kudos:2
·Time Warner Cable
| Been with TWC for about a year, been very pleased with them. I have their premium Signature Home Service which is very nice. Much better than the uVerse mess that I had before.
I really only have two major providers in my area; TWC and AT&T uVerse. I've heard that WOW in my area but I think they ride on the same cables that TWC runs on so I don't want that.
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Tom
Boycott AT&T uVerse! | Tom's Android Blog | AOKP (The Android Open Kang Project) |
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