reply to unhappy new
They picked the WRONG customer to screw with! LOL See my post above.
When I sent their CEO a certified mail return receipt requested letter I expect as a paying customer that someone will look into the matter and at least send an brief summary of their findings....I felt my account security and private information was in jeopardy with that ass clown that was handing the cancellation of my account that day. The CSR was obnoxious, threatening, possibly off shore, and sure enough my personal info was all there in front of him on the computer screen...That is why although I was being abused and blustered at by this monkey I kept my composure and level head and proceeded to not let his outrageous behavior to get the best of me even though I was the customer.
You clowns at DirecTV goofed when you dropped the ball because I at EVERY possible opportunity post my horrific experience.
Whether it is on line, in person, or on the phone, I tell EVERYONE I speak to...... NEVER to subscribe to DirecTV.