We're here in north Dallas, and we haven't had service since Monday night. I have a technical question. Our TV screen shows solid blue, the AT&T logo, and the message, "client initiation failure" with the option to "quit client". Is this a hardware or software glitch?
Just means the box cannot contact AT&T servers to verify that it is an authorized box. Once internet comes back, you can restart the box and it should be fine
