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raventx

join:2012-02-27
reply to fetfet

Re: [TWC] Dallas, TX TWC Intermittent connectivity drops

I'm wondering what else can be done. In essence TWC is stealing money from me by not providing services that I pay for, and not doing due the diligence to get my service working.


fetfet

join:2012-03-23
San Antonio, TX

looks like my problem is being resolved, had another tech out yesterday and said the main tech was at the node and was seeing some packet loss, came down and messed with the box in my backyard, then said he was going to replace some connections at the main node and he would monitor my line the next couple nights. so far it seems to be back at full speed, was getting 51/5 on speed tests last night.


raventx

join:2012-02-27

Just had a couple of neighbors inform me that they are having the same issues.